Hotels near Play Garden, Chicago

The elevator halls on each floor are very spacious, with 14 elevators. Although you need to change elevators on the 20th floor, it is still very convenient. It has a good view of Lake Michigan and the park. The service in the restaurant is friendly and the breakfast price is reasonable at US$25.

Female quad: I booked a bed in a FEMALE quad. I checked in and went to the room to find men’s clothes hanging and men’s shoes. I went back to the front desk telling them I paid extra money to be in a female quad and there is a man in the room. She said the person is a woman but she wears men’s clothes. I went back to the room, the second I open the door, a black man jumps into his bed and closes the curtains. I came closer to him and said hi, he ignored me and used a towel to cover his face. I went back to the front desk, they sent a security to check. The security man didn’t let me be in the room with him, and asked me to leave the room so he can have a word with him. 5mins later, the security man comes out and says its a girl, but I defiantly saw a man. I went back to the room and the man still tries to hide his face by a towel. Went back to the front desk and asked to put me in a bother room as I don’t feel safe sleeping in this room, they refused to transfer me. Then I asked to cancel my reservation and refund me and they refused to do so. I ended up leaving and going to another hotel. Hotel: The hotel and room doesn’t look like what they advertise on their website. The room is very very small to the point that there is no room to open your suitcase on the floor. The bathroom is very disgusting with no room service to clean. There is even no enough lighting in the room or the bathroom. The elevators looked like a coffin, very dark with no light and slow. There is no lobby to sit and socialise with other. They will charge you if you use the lobby. Front desk: The people at the from desk are very rude, especially the short black woman. She has no customer service skills, rude and yells at people. She could be a janitor, plumber, car mechanic but not receptionist. Clearly the hotel doesn’t care about providing good customer service. Deposit: they will charge you $50 despot at check-in and claim that it will be refunded after checking out. Be aware, it won’t be refunded. I didn’t stay at the hotel, despite that they refunded only $44. I called asking why did you charge me $6 if I didn’t stay at the hotel, the black woman yelled at me and ended the call after telling her I don’t understand what she is saying. I emailed them asking for a refund, no answer.

This place was perfect for us!! The place was welcoming (after a 3 hour delay including 2 sitting on the plane waiting for a gate). The room was great and the beds comfortable and everything was CLEAN! Breakfast was good with eggs and other items. Better than expected!

First time in Chicago so didn't know where to stay, luckily I found this hotel and it was very nice, hotel rooms are nicely decorated and clean, took a while to figure out where coffee machine was but found it in the end, only blemish was one set of elevator was not functional but there was no notice posted. It's not that difficult to post notice on the tenth floor was it? But all in all, a pleasant stay and a great location with nice restaurants around hotel, definitely will come again.

Great location as it is the only hotel inside the airport. The decor inside the rooms are dated with the beige painted walls and an old musky smell in the room. We only spent the night so not a big deal. The service on the lobby at reception is first class though and walking to the terminal is pretty quick (about 3 minutes).

This is a lovely building with much attention to detail in it's design. Our room was very nice with quality furnishings with one exception. We both felt that the mattress was extremely uncomfortable considering the higher price we paid for the room. Self parking is about 1/4 mile from the hotel entrance which seemed odd to me. There was no provision for a shuttle service. We ate one meal at the hotel - a banquet for the event we attended. The food was good but not outstanding. Overpriced for what we got. No free continental breakfast.

Except that it is a little off the beaten track, there are also restaurants nearby, but it takes a few minutes to walk, everything else is OK. The hotel has its own restaurant, so you have no choice but to eat at the hotel late at night. The taste is not bad. It is more than 40 dollars from the airport. I remember that there is a taxi called city cab from the airport, which is too expensive. Because he can't go anywhere else after accepting the order, he can only go back, so there is a fare that needs to be paid and shared with the driver. As a result, I paid more than 60 dollars, and more than 70 dollars including consumption, which is super expensive. The hotel breakfast is self-service. When you check in, you will be given a colored coupon, and then you come to order. It seems that each different color coupon has different types of options. Mine is purple, I suggest you look at my choice. At the same time, because I booked with Ctrip, the itinerary changed, and I couldn't cancel one night. I wasted 1,000 yuan, which is very unsatisfactory.

Best stay in Chicago. Especially if you're traveling for business or a romantic date night, I strongly recommend this hotel.

The breakfast was generous, a little far away, suitable for children, there is parking lot, there is a free car to pick up and go to the mall, 5 kilometers free, the waiters are very welcoming.

The location is very good. Although it is not in the city, the surrounding shopping malls, restaurants, and supermarkets are very full. If you want to go to the city, it will only take 40 minutes and 20 minutes from the airport. The environment is very good. You can add a baby cot and have free parking.