South Urban Hotel
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South Urban Hotel

Explore South Urban Hotel, a 4-star hotel in Chiayi City. Rated 9/10 from 669 reviews, it combines exceptional quality and great value, with rates beginning at S$ 108.

Check-In & Check-Out

From 15:00 until 11:00

Nearby Attractions

Zhangrong Park: 0.52km from the hotel

Minquan Rd St. John's Catholic Church: 0.46km from the hotel

City of God Temple: 0.45km from the hotel

Amenity Highlights

Pets policy: Pets are not allowed.

Food & Drink: Restaurant

The above hotel prices are based on Trip.com for March 6-March 12.

South Urban Hotel

No. 2 of Instagrammable Hotels in Chiayi City
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Highlights
Free parking
Varied breakfast
Great views
Sparkling clean
Lots to do
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Amenities
All amenities
Property Description
Show more
The location is very convenient.
Surroundings
Airport: Chiayi Airport
(7.7km)
Train: ChiaPei Station
(3.8km)
Train: Shuishang Station
(8.7km)
Landmarks: City of God Temple
(450m)
Landmarks: Minquan Rd St. John's Catholic Church
(460m)
Landmarks: Zhangrong Park
(520m)
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5

Twin Room

2 Single bed
29m² | Floor: 2-8
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
Refrigerator
Tea Bag
Room Details
Check Availability
3

Double Room

1 Queen bed
29m² | Floor: 2-8
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
Refrigerator
Tea Bag
Room Details
Check Availability
10

Family Room

2 Double bed
29m² | Floor: 2-8
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
Refrigerator
Tea Bag
Room Details
Check Availability

This property hasn't received any negative reviews in the past 10 months.
Average for similar properties in Chiayi City
Most Mentioned
Review summary
Powered by AI
Service Quality: Guests frequently praised the friendly and attentive service provided by the hotel staff. Despite occasional hiccups, the general feedback indicated that staff were helpful and courteous, contributing positively to the overall stay experience.(based on 113 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 25, 2026
The breakfast was delicious! 😋 I loved the bathtub 🛁 and the location is great, making it convenient to go anywhere. This is our second time staying here, and the staff's service is wonderful 👍. I'll definitely recommend it to friends! ❤️
Original TextTranslation provided by Google
P‍a‍n‍n‍i‍e‍徐‍妮‍妮
February 4, 2026
Breakfast was nice, The hotel is very well located, and the staff provide attentive service. Overall, the stay was comfortable. It’s close to the city center, and there are many shops downstairs, which makes everything very convenient.
M‍i‍m‍i‍0‍5‍1‍9
January 4, 2026
While there aren't many basement parking spots, the front desk informed us that we could park in the street parking spaces directly in front of and beside the hotel. When checking out, we could give our parking receipts to the front desk and they would take care of the payment, which was incredibly convenient and considerate for guests. The room was spacious with plenty of room, and my friend and I really enjoyed our stay. The hotel's location is unbeatable, right next to Chiayi's bustling Dongmen Market, offering an abundance of delicious food and historical buildings to explore.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 20, 2025
The service was really friendly, and the room was spacious, comfortable, and didn't have any strange odors—it was a pleasant stay. The bed was huge, easily accommodating two adults and a child without feeling crowded. Having a parking lot was a big convenience. It's also a short taxi ride to the Wenhua Night Market, which was fantastic.
Original TextTranslation provided by Google
T‍W‍_‍d‍o‍r‍i‍s
December 16, 2025
This hotel isn't far from the night market, about a 1km walk, which is perfect for a stroll back after a good meal. The room size is quite generous, though the bed is a bit on the softer side. Breakfast options are limited. Overall, it's pretty standard.
Original TextTranslation provided by Google
E‍l‍i‍a‍s‍1‍1‍2
January 11, 2026
Considering this place a 4 star isn't really a match with 4 star average. I got kinda disappointed by the customer service. Early check in and late check out was basically not possible. They wanted to charge me 700 ntd for 1 hour of late check out, is it a joke? At check in (1.30h before regular check in time) the front desk agent asked me if that room was okay for me, since she asked I kindly asked if it would be possible to have a room on a higher floor instead, she mentioned that the housekeeping didn't finish the cleaning on other floors but she added that they have prepared this room in advance for me since it was ready. I agree on getting that room since I was in a rush, after check in formalities have been concluded she tells me that the room isn't ready yet, she asked me to step on the side for a few minutes, then had to wait 42 minutes before she called me again giving me the keys. I was shocked. Definitely won't be going back here.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 23, 2025
Chiayi is a quiet town on the edge of alishan mountains, as such there are not many major shops and eateries around. South Urban is a luxurious hotel standing in the middle of the quiet town. The popular food and night market are within 15min walking distance from the hotel (there is u-bike stand just opposite the hotel, but there were no bikes available when we headed out in the evening). The hotel staff were generally friendly, but there are not many amenities available to guests. There were only hair dryer and bedroom slippers available. The hotel did provide two bottles of water, and there is a water dispenser at the lobby if guests need more water. Other tourist attractions within 20-30 minutes walk around are prison, Hiroki village, railway park.
B‍e‍a‍r‍y‍H‍K
February 24, 2025
Smooth check in and was given the hotel room at level 2 facing the swimming pool. As it was during winter season, the pool was not opened so it was quite peaceful.there are quite a lot of food nearby and all are within walkable distance(10-15 mins kind) . can consider renting a scooter to drive around to explore the city. Overall all a decent experience

Services & Amenities

Restaurant
Cuisine: Chinese

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Children between 0 and 4 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
Extra cot: Free

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
HeightFee
Children under 1.1m in height
Free
Children between 1.1–1.5m in height
TWD 250 (approx. S$ 10.07) per person
Children over 1.5m in height
TWD 350 (approx. S$ 14.09) per person
Adult
Buffet:TWD 350 (approx. S$ 14.09) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 20 years old

Paying at the hotel

Certification Details
Business entity name & ID no.: 南院旅墅股份有限公司嘉義分公司/43775051
Travel & accommodation industry licence no.: 嘉義市旅館097號

Property Description

  • Opened: 2016
  • Number of Rooms: 104
Phone:+886-52716565
Email:fd@southurban-hotel.com.tw
The South Urban Hotel provides a great place for travelers to relax after a busy day. Visitors to Chiayi City will find that the South Urban Hotel is a fantastic accommodation choice.

Boasting a convenient location, the hotel is just 4km from ChiaPei Station and 8km from Chiayi Airport. There's plenty to do nearby, with Chiayi Old Prison, Minquan Rd St. John's Catholic Church and Chiayi Municipal Museum all within a short distance.

After a long day of sightseeing, guests can retire to the comfort of the hotel. This Chiayi City hotel features parking on site.

Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. This hotel is particularly popular with those traveling with families.

You might be wondering

What are the check-in and check-out times at South Urban Hotel?

Check-in at South Urban Hotel is from 15:00 and check-out is until 11:00.

Does South Urban Hotel have a pool?

Yes, South Urban Hotel has a pool. You can find more details about the pool and other hotel facilities on this page.

How much does it cost to stay at South Urban Hotel?

Prices at South Urban Hotel vary depending on travel dates, hotel policies, and other factors. Please search for dates to see the latest prices.

What’s the cancellation policy at South Urban Hotel?

The cancellation policy at South Urban Hotel depends on your room type and booking terms.

What attractions are close to South Urban Hotel?

The closest attraction to to South Urban Hotel is City of God Temple, located just 450m from your search (straight-line distance) from the hotel.

What is the nearest airport to South Urban Hotel?

The nearest airport is Chiayi Airport, located about 20 mins from hotel by car (7.7km) away.

What is the nearest train station to South Urban Hotel?

The nearest train station is ChiaPei Station, located about 11 mins from hotel by car (3.8km) away.

Does South Urban Hotel have a restaurant on site?

Yes, South Urban Hotel has an on-site restaurant. Guests can enjoy delicious Chinese cuisine.

Does South Urban Hotel offer airport transfer services?

No, the South Urban Hotel doesn't offer airport transfer services.

About This Property

Nearest AirportChiayi Airport
Distance to Airport7.74KM
Nearest Train StationChiaPei Station
Distance to Train Station3.78KM
Average Price FromSGD223
Hotel Star Rating4
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