Howard Johnson Upark Business Club Chengdu

The management of the hotel is chaotic, and the room phone is out of order. I passed by the front desk before dinner and asked for water and toothbrushes to be delivered to the room. When I came back after dinner at 8 o'clock, more than 2 hours later, there was still nothing. Then I ran to the floor to find the cleaning lady, but she said she I don't have the right to deliver things to the guest room. I have to inform the front desk. Then I ran down to the first floor to communicate. After repeated troubles, the next day the hotel leader said that it was done by the hotel to control the materials. This can only be said to be hotel management. There is a big problem with the floor. Afternoon tea was provided on the day of check-in. When I went to use it, the service staff was looking at their mobile phones the whole time. They couldn't hear me when I asked them. The snack tray was empty and they didn't replenish it. They focused on looking at their mobile phones, including the front desk. The staff all use their mobile phones to swipe their phone number, and the response problem is that, really, I have never seen such service in any star-rated hotel, it is not as good as a fast hotel, it is terrible!

It's a very bad hotel. Even if the air conditioning is not turned on, the air conditioning noise in the room is too loud to sleep at night. The front desk said that all the rooms are like this. The front desk did not inform the hotel when checking in. I communicated with the hotel at 1 o'clock at night about the front desk's attitude and service attitude. Very bad! Not recommended to stay in this hotel.

The accommodation conditions are good, the room is spacious and bright, the bathroom is separated from wet and dry, and I was upgraded to a theme room for free. Lily gave me welcome fruit and free drinks when I checked in. You can also soak your feet at night, which is very considerate.

The check-in experience was really great, the breakfast had many varieties and tasted good, and the room was clean and soundproofed. The service is top-notch, the attitude is good, and small gifts are given, which is great value!

This is the best value for money hotel in Chengdu. Shuangliu Airport is only ten minutes away. There are restaurants nearby. It is a five-star hotel standard. The TV in the room can project the screen. What else do you need to fly?

The room is spacious and comfortable Hygiene: Slippers are disinfected and supplies are clean Service: considerate

Facilities: Not bad. It’s a new hotel and it’s great. Hygiene: Nothing to say if it’s good, you can look in the mirror on the ground Environment: star standard, trustworthy Service: The best service is the lady at the front desk I will come back and book this hotel when I go on a business trip in the future.

When checking in, the staff greeted me warmly and provided small toys for the children. The room was clean and the toilet had no smell. The hotel also provides a foot bath service, which is very considerate. The breakfast variety is also very rich. If I come to Chengdu again, I will choose to stay here again.

看我們一家三口酒店幫忙升級了房間，入住期間發生了一點不愉快的小插曲。酒店管理層及時高效得處理，所以也不影響這次入住體驗。相信有這樣的管理團隊在的酒店整體服務也不會差，希望酒店加強員工培訓。讓酒店真正成為“家”