Country Garden Phoenix Hotel

Maybe the epidemic just ended at the beginning of the year, and many people came out to play. We waited for more than 40 minutes to check in and felt that the front desk could not coordinate. It's noisy now. It doesn't feel good to me. I called the hotel front desk but no one answered. I wanted to order some toiletries, but they were not delivered until after 12 o'clock in the middle of the night.

Maybe I didn't consider that there were so many people. I waited 2 hours to get a room card. The staff were in various states of confusion. Nothing you want. Breakfast is the meal where I feel most fooled in the past 5 years. Please use some snacks.

I have never seen a hotel that is worse than the worst. I am not as comfortable as staying in more than 100 hotels in a small county town. It is the worst hotel I have ever stayed in. Be sure to read the negative reviews before booking this hotel.

The front desk had a bad attitude (I don’t know if it was due to a bunch of company team building guests staying in the same batch). The facilities were old and the hotel sofa was dirty. The explanation given by the staff was that the accumulated stains could not be washed away... This look is very disappointing

This hotel looks high-end and grand from the outside, and when you walk into the front desk it's splendid. I thought it was a good deal to stay in such a high-end hotel for 400 yuan. As soon as you open the door, you will see the situation as shown below☹️☹️☹️Because the balcony is connected to the balcony of other rooms by eaves, but the glass door lock leading to the balcony from the room is broken. I have two children by myself, so the doors and windows still need to be closed. But at about 11:20 p.m., I went to lock the balcony glass door and found that the lock was broken. I called the front desk and told them to ask customer service to come up and handle it. I waited until 12 o'clock to get it done, and I waited for forty years. Minutes, I even called to remind you 😤 Let me tell you, this environment, this hygiene, this service is the first time I have encountered it. Although it is 400 yuan a night, it is not very cheap!

5.3 Checking in, the lobby and front desk are gorgeously decorated and the service attitude is good. The swimming pool is clean, with a water depth of 1.2 to 1.4 meters, suitable for adults and children; the package includes a dinner, which is just right for two people. It is a chef’s craftsmanship and is more cost-effective than eating out by yourself. Breakfast is rich in variety and the restaurant has a wide view. Overall it is cost-effective. I often travel and stay in the hotel, I think it's good.

The hotel room is very comfortable and soundproofing is also good. There is a wetland park opposite. The view is very good, customer service Xiao Yin recommended nearby play and food is excellent

The hotel service is very attentive. I upgraded the room that day. The room is very spacious and the scenery is very beautiful. The surrounding area is very quiet at night, especially suitable for business travel! A very good experience!

The breakfast is rich, the lobby is taller, the room facilities are a bit old, but it is very clean, not a lot of time, did not stay in the hotel for a long time, but saw that there is indeed a swimming pool, also organized parent-child activities