The Sultan Residences Jakarta Reviews

Over all average. Nunggu lift nya lamaaaa

A bit south of the center of Jakarta but very good access from MRT and main highway!! The facilities are good, but if renovated, it will be much more expensive. Breakfast may be better compared to other local hotels, but it looks like it needs an overall upgrade

Love this hotel and the service from Shania,yuli, and desi very excellent for greeting and me escort for table. Love the food they provide here. The rooms are really clean. Love the Indonesian drinks that they provide at breakfast

Thanks to The lagoon cafe and special thanks to pak Andri & team, thanks a lot for the hospitality, they prepared the brealkfast very2 early, it' s a good vibes, good food, very friendly staf, hope to come back again soon. Keep up the good work !!!

Had a really nice stay at The Sultan Hotel Jakarta. It gaves you the Bali vibes. In case you are missing Bali, then The Sultan Hotel Jakarta is the option for you! Services and hospitality was very awesome. Shout out to Pak Dafriyanofa, Pak Bayu (Boy), and Mas Ansel for always be there to help us during our stay at The Sultan Hotel Jakarta. Please go find Pak Bayu (Boy) if you want to take a photo ;) his skill for taking a very beautiful shot was awesome. When it is already in the evening, you will see a very beautiful scenery of the Jakarta Citylights and also the Gelora Bung Karno stadium. Will definitely a yes to comeback to The Sultan Hotel Jakarta!

First staycation with all family during holiday school, the sultan hotel first choice, first impression from kindness of reception miss Ulfa, great experience during stay, food delicious, clean, tidy space environment comfort for children, especialy location is near to even car free day of Jakarta during sunday will give you more unforgetable moment with family.

Best experience due to solo trip business time to Jakarta Intercultural School on 8th July 2023. Need to be more inspected sooner about refurnished and also reparation of some stains in some part of areas of my room. But so far still great value for the price and location!

Booked 2 rooms here for NYE, hot water in the bathtub didn't seem running well. Howevee we had a quiye enjoyable NYE dinner at lagoon cafe, staff (waiter, host and chefs) were responsive and helpful including Pak Barus. Hence, keep the good work!

Mba nike was really helpful. Our deluxe room wasnt ready until the check in time. So she upgraded our room to Grand Deluxe room. Thank you , Mba Nike . You have made our reservation easier and we are so happy for your service.

Excellent service. Our room was upgraded and it was so spacious. One of the best part is the lagoon restaurant services. We had Mother’s Day lunch with whole family, and all staff, manager and chef were very nice. It feels home staying here. We will definitely stay here again next time. Thank you Pak Andri and chef for always very friendly and so kind.

Best experience ever.. Birthday surprise with a slice cake and decor. So good and best experience ever. Thank you sultan hotel to give us best experience and good service. Can't wait to coming again soon

Very central location in one of Jakartas iconic hotels with a great heritage, and very friendly service people, especially in the breakfast area with Andri. Rooms need to be renovated, and the reception better in its organisation.

Fanni and Nike they r nice and warmly welcome easy going we love the hotel through them . First time come to Jakarta and hopefully we back again for another time. Thank you for nice hospitality and great service

Novita Beautiful and nice, very kind service for me! She is very patient for my request, I am a foreigner here so sometimes I have problem communicating with local people, she always help me and solve me problem, thanks so much!