Renaissance Porto Lapa Hotel Reviews

Beautiful hotel! The room size was good, modern design & beautifully decorated. The staff were very helpful. The breakfast was more than perfect.

Excellent place to stay if you drive in Porto 10mins away from city centre

This is my second times to be here in Porto I know this hotel is new this year and everything seems very perfect for me, the environment, the service from the reception, the attitude for from all the colleges as it belongs to Marriott group I can confirm the hotel level is satisfactory to the group, but the most critical point for me is the water flow from the tap in the washing basin and also the showerhead. It’s extremely slow and nearly to 0 I had a really bad experience when I took a shower, and also when I would like to wash something from the washing basin  I feel a pity for it I hope next time the hotel can improve it otherwise, I will not take my 3rd time here

Phenomenal hotel, excellent location, design and great staff!

No shower gel for 2 consecutive nights even after reported on the first night! Friendly staff but they don’t give you water, coffee, tea, robe after the first day… gotta find out myself n called several times to get them 😩… new hotel so everything seems new and clean but they really need to check the room is made with things replenished properly! When I was trying to file a complaint, the guy told me I must wait till the next day! What kind of service is this? Horrible

Nice hotel and walking distance to downtown . 

The service level of the hotel is excellent 👍. When I entered the hotel, the waiter at the door greeted me with a smile and asked me if I would like to help me carry my luggage. I said no, thank you😊! When I checked in at the counter, the waiter provided me with a drink and a hot towel to wipe my hands with a smile on his face. He was really complimentary👍. Another person who appreciated it was the housekeeping staff. I originally thought I had lost the battery cover for my iPhone pencil and had given up looking for it. However, when I returned to the room after walking down the street, I saw that the room was bright and clean, and there was something I had lost on the countertop. I am really grateful to her for helping me get the battery cover for my iPhone pencil. In fact, all the waiters in the hotel are very nice👍 and the service quality is top-notch The hotel environment is beautiful, so clean and comfortable

Excellent stay. Delighted with the total aroma of the hotel! Welcoming and helpful staff.

The hotel is very new and the service attitude is very good

The service is very good, the rooms are very clean and tidy, they will help deliver the luggage to your door, etc. I will come again next time if I have the chance

The hotel is a brand new hotel and the decoration is very modern and fashionable. It's just that the location is a bit out of the way and there's nothing around. The service attitude is good.

The overall experience is good, the breakfast is good, clean and hygienic, and the service is good

The layout of the hotel room is quite satisfactory. Because it is a new hotel, it is still very comfortable. The breakfast is average and the location is a bit out of the way.

Very good, clean and comfortable, but the location is quite remote