Hotels near Juban Family, Cebu

Staff were great but you pay for extra water (Php20 per 250ml) or pillow (Php100). Location is great. Literally beside the city hall. There’s a bakery beside the hotel and restaurant at 2nd floor. Staff there are super friendly and kind. Noticeably a bunch of lovely crystals at the lobby.

We went to Cebu for a few days and decided to stay here since the location is near almost everything that we need and the rate is cheaper compared to other hotels nearby. Here are my thoughts: 1. Originally, we booked a Deluxe Room (one queen bed and one single bed) via phone a week prior our arrival. The Receptionist told us that the room can hold three guests since they don't have a room with three beds. 2. When we arrived, I was surprised to see how small the room was. The beds can definitely fit three adults / persons but the room itself is quite cramped for three people with luggages. You can't even walk around the room without bumping to each other or bumping to the furniture. 3. I went to the Reception Area and requested if we can have three single beds instead. In my head, I imagined that with three single beds, we could have more space and navigate a little freely. 4. Arrived back the hotel around 8ish (after having dinner) and was disappointed that our room was not arranged how we requested several hours ago. 5. Went back to the Reception Area and explained what has transpired. It was a good thing that the staff there were polite that kept me from making a scene. 6. I explained (again) that the reason why we're requesting for three single beds because the size of the room doesn't suffice three adults. Receptionist apologized and ALSO agreed that the room was too tiny for us. I almost laughed because when we checked in, I explained to them that we were three guests. They even asked for a 500php fee for the additional person. Why didn't they tell us from the start that the room was not equipped to accommodate three guests? 7. I requested for a bigger room (Family Room) which only costs 100php more than our original room. Luckily, there was an available room the following day until we leave Cebu. 8. Family Room was definitely spacious. It has a one queen sized bed and a sofa bed. The room was adequately clean but there are some evidence of worn out furniture and old sheets (clean but minimal stains). Fortunately, the bathroom was clean and the towels were relatively new. 9. We requested to ”Make Up Room” the next day since will be out the whole day that time. When we got back, again, felt really frustrated because the room was still unkempt and the trash weren't taken out. Needed to call the Reception Area again. 10. They provide free WiFi but they will just give you a piece of paper with the code. And the code is only good for one gadget for two days. If you have like five gadets, you need to ask five vouchers. Since we were at the 4th floor, for some reason, the internet gets disconnected from time to time. 11. They don't offer free water daily. I suggest that you stock up your room with water. 12. Aircon is old. It can cool the room partially because it's just a window type zircon which I think is just less than 1 horsepower. It's manual. 13. No trash bin inside the room. You need to go to that bathro

Spent my required quarantine here for international arrivals. They are one of the approved quarantine hotels. And when I was searching for quarantine hotel before departure, they were the most responsive and flexible as travel covid protocols constantly changed; made my reservation via email. I opted for the package that included meals and airport transportation. Everything worked seamlessly -- from airport pickup to checkout. Hotel personnel were helpful and accommodating with our special requests, room was basic but clean and everything were in working order, beds were comfortable, AC noise acceptable, clean bathroom with good water pressure and hot water, and really great wifi which was a life saver while on quarantine.

Despite being a small hotel, the rooms were clean and comfortable, adequate for the price you pay. Toilet has hot and cold with bidet. location is perfect with close proximity to coffeeshop, atm and bank, hospital and massage center. if you craving for grilled foods, there are 2 restaurant next to the hotel. Convenient store like 7 eleven is close by, its near to Capitol Hall. Around 20 minutes to Ayala Center Mall if no heavy traffic. Check in -in date| 25 Apr - 01 May 2022

Brand new economical whimsical hotel that my children love right in the middle Of the city. Have big indoor slide, giant tik tac to game, gym with new equipments, a basketball ring, a gallery, someToys available also. There’s a small pool inside the hotel, but since there’s a construction nearby, not to compromise safety, they’ve closed off the pool with the Citadines infinity pool as alternative. Famous Local Sunburst & a grocery & other interesting restaurants is conveniently beside the hotel. Queen room was small, but very clean & great interior. Water dispenser is available in the aisle & a pantry too, if you wanted to have a meal outside instead in the room. Rate of S$63 came w set breakfast for 2 that was prepped made to order at an open kitchen by very perky chefs. Washer/Dryer onsite too. Hammocks are also at guests’ disposal. Their dining area also are to note. We were attended to at the Front Dest by Jules, really friendly & accommodating guy that my kids weren’t shy talk to. And the place smells like bubblegum. 🥰 Be back soon with more family. Thanks, we loved our stay!

The hotel is located in the north part of the city with a proximity to Robinson, restaurants and 7-11. The room was well-renovated and clean. Universal and USB power outlets are provided. 1,000 peso in cash is need for the deposit. There is a rule not to eat delivery food in the room.

They serve generous buffet breakfast. The staff were all friendly and helpful. The location is far from the airport but near malls and restaurants,and placed in a not so busy street. The bed, pillows, and linens were fine enough to sleep on but the aircon failed to cool our room. It was on 16 deg but felt like 24. We were transferred to another room but still the same sentiment. My husband who hates me whenever I turn the a/c to maximum, complained too of the room temperature 😂. We were out during the day and only stayed in the room at night. It was not comfortable at all. I didn't complain again. Too tired to transfer our things and end up with the same problem. I would only recommend staying here if they have improved their a/c system.

Stayed 1 night at room no. 214. Bedsheet seemed not change, as it looked filthy, blanket too thin you would surely feel cold, floormat looked so old and worn out, bowl at the comfort room not cleaned well as it was yellowish. Then one of our room details is it has a city view and I was expecting it really has. But it was very disappointing because there is none, There is a very small window like in the room which is covered with a filthy curtain. Yes this is a budget hotel but please make your room atleast fully cleaned and comfortable for your guests. Pictures posted on internet is totally different in reality. I should have read the bad reviews prior to the booking. Anyways I hope they will improve.