4 Star Hotels in Cebu

I recently had the pleasure of staying at Lex Hotel Cebu and found it to be an ideal choice. The hotel's location is perfect, surrounded by numerous eateries, making dining options easily accessible. The bed was delightfully soft, and the room offered ample space, providing a comfortable and relaxing environment. What truly stood out was the exceptional friendliness and support provided by the staff. Their warm hospitality added a personal touch to the overall experience. Although the breakfast options were somewhat limited, they were sufficient, ensuring a satisfying start to the day.

The rooms are a nice size and the beds are comfortable. Large clean pools and a great gym on the premises. Room service is fast but prices higher than I remember LoL... kids love late night icecream in the lobby restaurant. Only complaint is the wifi is super slow... Kaayo.

The room is very clean. The bedding is very comfortable. The Jr. Suite is inexpensive and spacious. The bathroom tub faucet needs maintenance. The kitchen and wait staff of the hotel isn't great. For instance the service water is often dirty. There are often dirty dishes. The wait staff are below par, often failing to provide basic service (serving the dirty water or clearing away dirty dishes). The housekeeping staff are super friendly and do a great job. I think for the price it's a great choice for a hotel.

I must start with the most incredible aspect of our experience, which far exceeded expectations. We accidentally left over $1,000 USD in our hotel room safe when we checked out. We didn’t realize this until after we had arrived on Boracay. I didn’t expect to ever see that money again. Certainly, in the US, there’s no chance in hell I’m ever getting that money back. Nevertheless, when I called the Holiday Inn Cebu City, the staff seemed genuinely committed to finding the money and somehow getting it back to me. Once they found it, they called me back immediately and confirmed the amount in the safe. Then, for the better part of two days, the staff visited various Western Union offices in Cebu City to find someone that would exchange the notes into pesos, which they could then send to me via Western Union in the US. They finally found someone who could send all but $300 because those were the older $100 bills that most foreign money changers won’t touch. Oh well, I was more than excited to get most of my money back. I was quite happy to leave the remaining $300 as a tip for their super service. Then, after a couple more weeks, they contacted me and let me know they were able to convert the remaining $300 to pesos. Keep in mind that this is a country where the wage rate is significantly lower than the US and this was a material amount of money. The staff at the Holiday Inn Cebu City was so honest and so committed to excellent customer service that they went out of their way to get the rest of the money to me. This in itself made me a life time, loyal customer of this hotel. Now, beyond this particular amazing experience, the hotel is the perfect spot for tourists. The rooms are impeccably clean and modern, the breakfast buffet was the best we had in Asia, and the swimming pool had a great view and was well appointed. The location is perfect for tourists because lots of places are walking distance, like the Ayala Center. Hands down a memorable stay for a world traveler who’s been to every continent. I highly recommend this property!!

The front desks were helpful. I booked two rooms and accomodated my request to have the two rooms either next to each other or at least in the same floor. The rooms were clean and overall i got what i paid for. Very satisfied customer here! Ill recommend you to my friends.

I gave it a 3 for both service and amenities because of the following reasons: 1. Just have 2 lifts and they accept seminars and functions imagine the traffic using the lift. 2. Choice of food for breakfast is rather nice but also just so-so. Imagine being served with Pork Afritada at 6am. 3. It is our 3rd hotel in Cebu within this week, and I can say that this hotel is not a value for money in terms of the room. I got a better one nearby Ayala for a much cheaper price. Early check in comes with a price, late check out as well. It is understandable though. Everyone seems friendly and approachable especially the lobby guard, cleaners, and the food servers.

Big and spacious room with a beautiful view, many friendly and helpful staffs. But building itself is not well maintained, toilet had water leakage and heater only works on certain time with only warm water… not ideal for people looking for hot and steamy hotel bath.

Great city view. Room size is above average meaning bigger than other deluxe Seda rooms we’ve been to. Misto resto is with a great view but it can be easily get full and refill takes time especially the bacon. There is direct access to the Mall which is a good thing however there is not much yet in the Central Block Mall but the basics are there. It could have been 5 star if not for the front desk who called in the middle of the night 10:30pm. They interrupted our sleep for a mistake. We were asleep when they called to ask if we’re done with the iron and board which we previously requested but declined because there was no available. Other than that, it was a great 2N/3D. We’ll comeback when in town.

The hotel is 250 pesos from the airport, there are many Korean restaurants around, there are barber shops, pizzerias, bakeries, rooms are large, there is a treatment room on the second floor, not a massage, it is a physical pain, the wireless network is great, decoration The style has the heavy sense of the industrial workshop, and the waiters are very enthusiastic,

We came for day use because of the excellent pools! There’s a large lap pool and a smaller pool off to the side both in a perfect landscaped setting. Great bathrooms and locker room. They offer a complimentary afternoon buffet by the pool with Filipino pastries, noodles, fruits and coffee and hot chocolate. There’s a bar next to the large pool. We decided to stay for dinner because it happened to be a Spanish themed dinner buffet specifically that night. WOW! Absolutely unbelievable spread! Chicken, paella, seafoods, salads, fire roasted tomatoes, stuffed mushrooms, dried meats and cheeses. Hot pork and fresh vegetable dishes. Dessert area they had homemade chocolate dipped churros. They were the best churros I’ve ever had! I’ve never seen a Spanish themed buffet at a hotel in Philippines and I’m so glad I tried it. Also, randomly there was a famous Kpop star staying here too. He was being mobbed by guests at the pool asking for autographs.