Positives - - kids club very good. Thanks to Tove and crew for making kids so welcome. - staff very nice. Especially Lukas in entertainment and Jaime in bar who go out of their way to make your experience special - location on beautiful calm beach which is very safe for kids and gives some Caribbean beaches a run for their money - everything very clean and new - out of high season no problem with gettin sunbeds or tables etc - food for all inclusive excellent standard with good selection and catering for all diets - no problems with loud or disruptive guests here, nice mix of families - old town and port are beautiful (12 euro taxi ride ) Negatives - no outdoor area to eat breakfast or dinner which is very disappointing as the dining room is noisy with no music - no poolside activities during day like you would get in other hotels like Zumba etc - pools aren’t heated. Only heated pool is indoor which nobody on holidays wants. Kids were very disappointed. Could use kids pool with slides etc next door (Iberostar 4 star) but couldn’t use their all inclusive bar there which was a pain and not facilitating a practical solution for where to position yourself for the day with kids . I asked management to come back to me on this on day 1 and they never did. - have to pay for sun loungers on beach although it is beautiful, again you’d think with 5 star on the beach they’d have some loungers for guests - entertainment is ok but geared towards kids lots of magic etc (3 magics this week!) - no nice lobby or bar / lounge with music etc as you’d find in other 5 stars. Just a clinical conference type room with a bar and no atmosphere There are very few Irish and no English people here (early May low season). This is not a positive or negative but just FYI! Kids perhaps didn’t make usual gang of friends as in other places where lots of English speaking kids We stayed in Iberostar Alcudia Park 4 star last year and had all the same positives really with more kids slides and pool etc so while I would return to beautiful Muro would not necessarily fork out for this hotel again- no huge difference in quality