Hotels near Albatal Mall, Cairo

I like this hotel because of the location. It has a small pool but unfortunately pigeons love the pool as much as a customers and I don't like pigeons. They need to do something to limit the number of pigeons that like to drink the pool water. There is a machine that you can buy that pigeons hate the sound of and the people can't hear. The rooms are a bit small but they gave me a room where I could see the Nile the Ritz-Carlton and the Egyptian museum so ask for room at the end of the building. Staff is top-notch and goes out of their way to help you. Don't book tourist from the concierge it's a rip off. I've stayed at this hotel three times because of the location and the professionalism of the staff.

This hotel was fantastic. My entire family was sad to leave. We could have stayed another week. The rooms are beautiful, the beds luxurious, the restaurants fantastic. The restaurant Saigon was out of this world. Make sure you order the sushi. It’s quite a presentation. Our waiter and busboy were attentive and nice. The belly dancing show at night was so much fun to watch. I really appreciated the bouncer and manager accommodating us and helping us get into the show the first night we arrived. If available, try and get a room associated with the fairmont gold lounge. The breakfasts are out of this world and the happy hour can substitute for dinner since there is so much food. Everyone remembered our name. Special thanks to Amir, Mohammed, salma, salma and abanoub for making us feel welcome everyday. Last but not least, the teenagers loved the rooftop pool and spent many hours there everyday. The staff were super attentive to them and catered to their daily multiple smoothie orders. Like to thank Mahmoud, Mohammed, walid Salem, moustafa ,and mohy for taking great care of them everyday. We toured some of the other nice hotels, but in my opinion, this one was the best and most beautiful. Egypt has been on my bucket list for 15 years. It was a fascinating city with so much rich history. We were well taken care of by our your agency, seeegypt tours. . Would highly recommend them for all your needs around the city. Thanks to all the wonderful people we encountered that made our vacation extra special.

a very strategic hotel ideal from stop overs in Cairo. with direct access from terminal 3 it is very easy to reach from airport in 1 minute. It is quite expensive hotel,156 euro a night for kingsize bedroom,but it is very confortable. Breakfast is good,and starts at 4.00 am.

We arrived to Cairo to stay at the marriot hotel, a former beautiful palace. Unfortunately and even though we were given a really nice garden view room, we had some problems (noises) with the bathroom pipes during the night. Nevertheless the following day we explained the problem and we were not only changed without any question but offered an even better room! Thanks Qamar for all your help! This is what a 5 star hotel should be!

I would never recommend this hotel to any of my friends and family, their management sucks, zero customer service. I came from California for a week for my cousin wedding, I booked seven nights Though chase sapphire who uses Expedia, and after one night my plans changed. I contacted the hotel to see if I can checkout 2 nights early, they said your reservation was prepaid through Expedia and I need to call Them for approval, I called Expedia and because of time difference they couldn’t reach the reservation department that only operates from 8am to 5 pm. I was then told to call back during the hotel business hours, I called back the next day I was told by Expedia that they are ok with me checking out early but they will need to contact the hotel for partial refund. I was placed on hold then I was told that they couldn’t get hold of anyone from the hotel, they’ll try again and then they’ll call me back once they are able to reach them. I asked the front desk employees to please respond when Expedia try to call them and I was straight was lied to my face and was told that the this has nothing to do with the hotel because and it’s Expedia decision since I paid through them. Next day I called Expedia back to find out that the hotel declined early checkout credit, I asked to speak to a manger, the front desk manager lied to me again it’s not up to the hotel it’s up to Expedia not knowing that I already called Expedia and the customer service representative was reading the response from the hotel notes, I confronted the manager when he found out that I had Expedia on the speaker phone he asked me to mute them so he lie to me again and tells me whatever BS he needs without Expedia hearing it, very unprofessional big scammers.

The staf where as usual more than excalante .. spicialu in the recption at the 29th. Floor . Madam hadeer ( هدير ) was very cooprative and helpfull . Also mr. Akram yosry( اكرم يسري) & Mr. Nabeel ..and all the 29th.+ 30th. Lounge staff . Also the pill capten scrvice spicially mr. Rabe and asraf and mahmoud lolo ( ربيع واشرف يسري ومحمود لولؤ ) and all very very helpful and freindly . Those peopel are superp ? . & from pool cafee ( berrs or perees ) mr. Mohamad aashmawi ( محمد عشماوي ) were very gentelman acerving the gists ..

Perfect service with much appreciated The best Hilton I ever stayed at. I must mention special thanks for the below Farida Ibrahim Gaber from the reservation Ibrahim Shaltot Dina Hosna Hazem Zeinab Amr el wakil Mohamed Magdy Mohamed elsyed Omar the new comer From the restaurant: Syed Mohamed Fathy Mahmoud ataia

I love Hilton and tend to stay at them due to status but this one my goodness. The hotel looks so  nice on the inside you arrive go in the Lobby and its like wow but  the outside look especially  by the pool area looks terrible. The only good service we had at this Hilton was Martina Naeim whom  emailed us before coming to this Hilton she helped by accommodationing  us with early check in. The check in desk isn't really traditional  its just common deskz which throws you off.  Ola was our  front desk person and she waa great and  helpful she  explained the policy and procedures as we checked in early from the airport, dropped our luggage in our room and went for an excursion for the day. We got back around 3pm and went to the pool area. As soon as we got to the pool area some man with a life guard shirt started asking us about a $1 stated we owed money and to pay our bill.  We just back got to the hotel after our day excursion and we  were only here for one day so we were supper confused and this interaction and the man never came  back so it left a sour taste. Next  after this experience we wanted beer from the pool bar which for some reason  the bar was out of most of there beers. We did get one and hung out by the pool area but 20 mins after getting our beer the bartender  comes with a check stating he is closing in 20 mins so we asked for another one which he got one and we signed the checked. We thought that the area must close soon. It started getting loud in the pool area due too 2 weddings in the area.   Well 30 mins after the bartender  brought out the 2nd beer this  same bartender walked  back and forth asking if we wanted another beer. We assumed he be closed by now since he told us he be closed 30 mins prior so we were definitely not gonna order another one as we were upset that he lied and then the pacing back and forth was not very pleasing. Plus the noise from both parties began  to make it unbearable  to be outside. Definitely don't get a room facing the pool this was terrible.  Two  weddings were going on outside and the pool area was not relaxing so went to our room. This was even worse the noise from both parties made the room vibrate and was so loud, it was very hard to get sleep.  The good about this place was the lobby which is gorgeous, the beds were super comfortable and I loved having the complimentary airport shuttle to the airport every hour.  But this is not Hilton I suggest. No shuttle service from airport, no complimentary breakfest bags(we had early flights so didn't get to enjoy breakfast), and no happy hour deals. Not a place I would come back to. Hope they come back with Hilton standards.

A hotel full of experience The room is not big but overall it is pretty good. The bath water is also okay. The price/performance ratio is super high. Opposite is the Mina Palace You can see the pyramid from the breakfast area. It’s very nice to take pictures in the morning. I recommend everyone to take photos and check in from there. It’s very nice.