Cairo Inn Reviews

Response from Property: THANK YOU VERY MUCH FOR YOUR FEEDBACK

Response from Property: Thank you for sharing your feedback. We are very sorry to hear that your experience did not meet your expectations.First and foremost, we want to emphasize that we treat all guests with respect and without discrimination, regardless of nationality, ethnicity, or background. We are concerned to learn that you felt otherwise during your stay, as this is not the experience we aim to provide.We sincerely apologize for the inconvenience caused by the room arrangement and understand how uncomfortable it must have been to use a bathroom located outside the room. We also regret that the situation with your beverage and interactions with our staff left you feeling uncomfortable. This is certainly not the level of service we strive to deliver.Your comments have been shared with our management team for review so that we can better understand what occurred and take appropriate action where needed. We appreciate you bringing these concerns to our attention, as guest feedback is essential to helping us improve.We regret that your stay was disappointing and thank you for taking the time to share your experience.

Response from Property: Thank you for sharing your feedback.We're pleased to hear that you found our location convenient, enjoyed the comfort of the bed, and appreciated the breakfast selection.At the same time, we apologize that some aspects of your stay did not fully meet your expectations. We understand your disappointment regarding the room size and the upgrade request. Room upgrades are subject to availability, and we regret if our communication on this matter was unclear. We also appreciate your comments regarding cleanliness and will continue working with our team to maintain and improve our standards.Thank you for your valuable feedback. We hope to have the opportunity to welcome you again and provide an even better experience in the future.

Response from Property: Thank you for taking the time to share your feedback. We are very sorry to learn that your stay did not meet your expectations.We take concerns regarding cleanliness, room condition, and maintenance very seriously. The issues you described, including the bathroom condition, leaking toilet, and overall cleanliness, are certainly not the experience we aim to provide for our guests. We have shared your comments with our housekeeping and maintenance teams for immediate review and follow-up.We also regret that the room did not match your expectations based on the photos provided. We strive to present our accommodations as accurately as possible and appreciate feedback that helps us identify areas where improvements may be needed.We sincerely apologize for the disappointment and inconvenience you experienced. Guest feedback is important to us, and we will use your comments to continue improving our facilities and services.

Response from Property: Thank you for your kind words!We’re delighted to hear that you enjoyed the balcony city view, our breakfast, and the warm service from our team. Your feedback means a lot to us, and we’re so pleased we could make your stay enjoyable.We look forward to welcoming you back again soon!

Response from Property: thank you very much for your feedback

Response from Property: thank you very much for your feedback

Response from Property: Thank you for your wonderful review!We're delighted to hear that you enjoyed our central location in the heart of the city and found it convenient for exploring the surrounding restaurants, cafés, and local attractions. It's especially rewarding to know that you felt welcome during your stay.We truly appreciate your kind recommendation and are grateful for your support. We look forward to welcoming you back on your next visit and providing another memorable experience.

Response from Property: thank you very much for your feedback

Response from Property: THANK YOU VERY MUCH FOR YOUR FEEDBACK WE ARE LOOKING FORWARD TO SEE YOU AGAIN

Response from Property: Thank you for your beautiful words and for choosing to stay with us—it truly means a great deal.We are absolutely delighted that you enjoyed your time in the heart of Downtown Cairo and were able to experience the vibrant surroundings of shops and restaurants. It’s wonderful to know that you appreciated the comfort and spaciousness of your room, as well as the dining experience in our restaurant.Your kind recognition of our team is especially meaningful. Providing warm, attentive, and personalized service is at the heart of what we do, and we will be sure to share your gracious thanks with our reception and staff—they will be thrilled to know they helped make your stay so memorable.To hear that our hotel felt like your “home in Cairo” is the highest compliment we could receive. We look forward to welcoming you back for another exceptional stay whenever your travels bring you to the city again.

Response from Property: Thank you for sharing your feedback with us.We sincerely apologize for the inconvenience regarding the room type. You are absolutely right to expect the king-size bed you booked, and we regret that this was not provided upon arrival. Please rest assured that we are reviewing this internally to understand what went wrong and to prevent it from happening again.We also apologize for any disruption caused by the renovation work. We understand how this may have affected your plans, especially wanting to enjoy the balcony view. Your experience is important to us, and we’re working to complete these improvements as smoothly and quickly as possible.On a positive note, we’re very glad to hear that our team made a good impression and that you found the location convenient. Your comments about transportation and the surrounding area are also appreciated and helpful for future guests.Thank you again for your understanding, and we hope to have the opportunity to provide you with a much better experience next time.

Response from Property: Thank you for your feedback. We apologize for the unpleasant odor you experienced during your stay. We understand how important a clean and comfortable environment is for our guests. Our maintenance team has been informed and will inspect the issue to ensure it is addressed promptly. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future.

Response from Property: Thank you so much for your thoughtful and detailed review!We’re delighted that you enjoyed our central location in Old Cairo and found it convenient to explore nearby landmarks like Tahrir Square, the Egyptian Museum, and Abdin Palace. It’s great to hear that you appreciated the room amenities, daily housekeeping, and especially our breakfast—we’ll be sure to share your kind words with the team.We also truly value your feedback regarding the doors and windows. As a historic building, we aim to preserve its character, but we understand the importance of comfort and a good night’s sleep. Your comments have been noted, and we’re actively looking into improvements to enhance sound insulation and overall room quality.We’re very glad you found your stay to be a great value, and we hope to welcome you back again soon. Thank you once again for choosing us and for your kind words!