All members of staff were up to Whitbread trained standards. Didn't stay for breakfast on this occasion, but usually a good choice. Walking distance to the market, tram and bus stations were also very close. Whitbread need to update their Website for this hotel regarding parking. Q Park next door is £14 for 24 hours not £12.50 as stated on website. (No concession for Premier Inn guests)Also parking on nearby Knowlsley st. is limited to 2 hours parking and not two and a half hours as stated on website.