Guest User
March 24, 2024
A nice welcome when we arrived, situated not too far from Ormskirk where we were visiting. We were welcome by the bar team as there was nobody on the desk but they were very helpful and attentive. The hotel had a very rustic feel which gave it a lovely character, the furniture and room was a bit dated but this added to the rustic old fashioned character. The room was clean, tidy and very warm on the first floor of the hotel. We returned from our event at midnight and the hotel was locked. Despite ringing the night Porter Bell and attempting to phone, we were locked out of the hotel for nearly ten minutes in the cold weather until a member of the domestic staff opened the door. Otherwise a lovely night away, this would be my only complaint that the reception staff were missing upon arrival and no night Porter/waiting a long time to get in on our return. We enjoyed the breakfast, vegetarian option also available if you ask the waitress who was very friendly and helpful.