Verified traveler
October 17, 2023
We arrived after 15:00 (the check-in time), but our room was not ready. When we finally got it, it was clean inside, but the handrails on the balcony were covered with dust. The breakfast service started at 7:00, but there was little food and limited options then. However, the following day, we went to breakfast later (around 9:00), and there were more options for food, including local dishes like tamales, and also the omelet on request was available (it took a considerable time for preparation, though). There was no coffee machine either; the coffee was brewed ahead and served from a thermos - so it did not taste like real Colombian coffee.
The good bonus was free parking, but it was challenging to get there from the hotel (you have to switch different elevators to get there).