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Reviews for Bristol Hotels

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Delta Hotels Bristol City Centre
4.2/5126 Reviews
Everything is great besides Abit run out in room furniture n the sound proof from not very good.
CLAYTON HOTEL BRISTOL CITY
4.4/5113 Reviews
The hotel is in the city, and the transportation to the scenic spots is very convenient. It is highly recommended. The hotel is fully equipped, the sanitation environment is good, and the service attitude is very satisfactory. I may consider coming again next time
Premier Inn Bristol City Cen (Haymarket)
4.3/566 Reviews
Because the Premier Inn (PI) hotel car park was quite small, I couldn’t find a parking slot one day and was suggested to park the car at the car park of holiday inn (HI). The staff said they would provide us a discount voucher. Later when we gave the HI car park entrance ticket to the PI hotel staff for the discount voucher, the staff JUST returned us with the discount voucher (which very much looked like the entrance ticket) but not with the entrance ticket as well. At that time we did not notice this. Until we wanted to drive out from the HI car park, we found that the one we got back from the PI staff was a voucher! We went back the PI for help and would like the staff to check whether the entrance ticket was left somewhere at the check-in counter at the lobby. It’s because when the voucher (which looked like the entrance ticket) was returned to us, we were sure that only the voucher was returned but not with the entrance ticket. However the staff became very rude and refused to check for us (she did not even called the staff who dealt with the car park voucher for us last time). I think she was very irresponsible! She just asked us to call the HI car park manager, who never caught our calls. We actually did not mind to pay the parking fee. We just wanted to drive out from the HI carpark. Finally, after 2 hours, problem was solved!! We were suggested by the HI carpark staff that we actually could simply press the button “lost ticket” on the pay machine located at the HI carpark and pay the fee. I think the PI staff should have provided us with more information about how we could deal with this problem and should have called her colleagues about the loss of HI carpark ticket. It must be somewhere at the PI check-in counter where we gave it to the staff earlier. Therefore, due to the irresponsibility of the rude staff, I don’t really recommend staying at this hotel if you drive to Bristol. On the other hand, other staff were polite, helpful and friendly.
Brooks Guesthouse Bristol
4.1/582 Reviews
Good basic facilities and a great breakfast. The guest house is in the centre of the club and bar area of Bristol, so lots of noise all night. There is no parking and you have to leave the car in a multi story car park about a ten minute walk away. Which cost £36 for my weekend. No facilities for disabled, but does have a small lift. No view except the back of other buildings. I was arriving about 9.00pm and informed reception before hand. I was hot, tired and sticky. The girl manning the desk at night was really miserable handed me my keys and told me that my breakfast wasn’t included and I would have to pay £13 for each meal and left me wondering what the hell was going on. I was too tired to argue and went to my room. It was a small double that overlooked a grubby, dark courtyard. Another building was right in front of me with windows looking straight into mine. No wardrobe as room was too small. Good breakfast with great waiters. Another miserable girl behind the counter, who wouldn’t speak. The day staff were lovely though. All in all, a tiring weekend with very little sleep due to the noise and heat. The two nights cost me £232.20 and no, I didn’t have to pay extra for breakfast. Would I stay again. NO!
Saco Bristol West India House
4.2/536 Reviews
The hotel is very nice, with all the equipments need, however, I had several experiences finding the lights cannot be turned on, and also the oven does not work. The safe cannot work, and the mirror was at the ground. The washing machine kept on running water without stopping? It seems no one checked the property properly before the customers check in. Also their online sales control the sales of rooms without over 28 days, so, doing online booking cannot over 28 days. After 28 days, if you want to stay longer, then the sales price almost like stock price, flucturating seriously, then it becomes today is a price, tomorrow the price is doubled. In most other hotels chains, it will have a committed price for certain time, so customers can know it will be valid for how long. However, this hotel sales will tell a different price every day. It makes less confidence to let customers feel loyalty. The other strange thing is their direct price is always cheaper than the agent price, so it makes people better book at agent rather than book directly, it seems very unusual as well. It looks like both the customers service for room management and the sales service for sales management shall be further looked and improved. It is not buying stuff from weekend market, and the price can dramatically change like this. Also, a commitment to customer shall be followed, especially if this is already in writing. It is not right to tell customer one price in writing, and the next day changes again. It sounds like we bargain in the weekend market for buying vegetables or meats? No customers will like to see A Price become B Price and become C Price. Also, there is no difference between daily rate and weekly rate and monthly rate, seems hotel does not encourage direct sales with customers, also do not encourage long term stay as well. Can only say It is a very unique experience.
Cleyro Apartments Finzels Reach
4.5/522 Reviews
Booked an apartment for an extended business trip in Bristol. The apartment itself was very well appointed, having every amenity required for a comfortable extended stay. Clean and spacious, I would highly recommend! The apartment is not the star of the show however, the staff are excellent, especially Marianna who couldn't do enough to make sure everything was great! Will use again for business and also personal visits as Bristol really is going through some major redevelopment works and is turning into a very vibrant city.

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