This was the first time our family stayed at a Comfort Suites. We usually stay in Marriott, Hilton, or Hyatts. We chose this hotel for its proximity to SLC Airport. It was definitely convenient to the airport. However, everything else about it was just OK. Upon arrival there were no employees anywhere. After 15 min of waiting and even calling the hotel (it just rang and rang), a very grumpy lady came to check us in. Terrible start to our stay. Not a smile, not a greeting, nothing. Just asked for IDs and handed us our key cards. Room was spacious, bathroom was clean but not sparkling clean. Carpet had food debris next to lamp by sofa which means it wasn't carefully cleaned. Carpet could use a deep clean, as it smelled. If you're used to Marriott and Hilton, you might not enjoy this hotel. Breakfast was not what we are used to at other hotels. Kids ate cereal and we had a packaged muffin. The only nice employee was the lady cleaning up the breakfast area. She smiled and greeted us. I'm sure there are other hotels close to the airport that are better.
102 Reviews