Hotels near Idaho Anne Frank Human Rights Memorial, Boise

0My wife and I arrived in our room to find the toilet clogged. I called down to the front desk to ask for a plunger, and was told one would be sent up immediately. 15 minutes later, I went to the front desk to ask for a plunger in person. I was told the request was delayed because something important came up(!) but it would be sent up immediately. 10 minutes later, I returned to the front desk to ask for a plunger again. I was told the plunger was ”already on its way.” While I stood there, a maintenance staff member arrived at the front desk and told the front desk staff he could not find a plunger (the one that was ”already on its way” to my room). I followed a front desk staff member and the maintenance staff to the janitorial closet, where we located the plunger and then I had the pleasure of plunging a previous guest's floating fecal matter from a hotel room toilet. I escorted the maintenance staff member to the janitorial closet (on the 5th floor by the pool, in case anyone needs to know) so he wouldn't have to also handle the dirty plunger. Feeling lied to and dismissed about the plunger issue twice, I went to the front desk to lodge a complaint with the night manager. I asked for the Night Manager specifically. Once more I was lied to when one of the front desk staff (Alai) identified himself as the night manager. While I was speaking to him privately and away from other customers about my complaint, the ACTUAL night manager (Nix) appeared and asked if I had a complaint. I found Nix (the actual night manager) incredibly rude and dismissive. It's little wonder where this ill-trained and unprepared staff take their cues. The location is great, but save yourself the trouble and stay in the Radisson across the street.

Great location, within walking distance to many restaurants and shops. The common areas were nicely designed and clean. The room was clean, and we were pleasantly surprised by the mini kitchenette. The kids really enjoyed the pool. We appreciated the extra towels at the pool. The cons were: the bottom of the pool was pretty rough. I get the need for traction, but it rubbed my kids' feet raw. There wasn't a hot tub. The parking garage attached to the hotel is open to the public, so if there is a popular event happening downtown (i.e. New Year's Eve Potato Drop) the garage will fill up while you were out elsewhwere. Leaving you to have to find somewhere else to park even though you prepaid for parking in that garage.

I believe Hotel Renegade is the best hotel in downtown Boise. From the moment I arrived, I was incredibly impressed by the efficiency and friendliness of the entire staff. Whether at the front desk or in the restaurant, everyone went above and beyond to make my stay comfortable and enjoyable. The level of service was exceptional and exceeded all my expectations. The rooms were impeccably clean and comfortable, beautifully designed with unique and luxurious finishes that truly set this hotel apart. Every detail has been carefully selected, creating a memorable experience. The rooftop bar offers stunning views and a relaxing atmosphere, making it a great place to enjoy the evening. I highly recommend Hotel Renegade and will definitely be telling all my friends and family that this is the place to stay when visiting Boise.

The room was very clean and the bed super comfortable!! The Front Desk Representatives had a great attitude and easy to talk to. They were very helpful in all my questions. Great Front Desk representative's. The Breakfast was very good and nice assortment of items to choose. The cook did a great job in very tasty food! Thank you to all the staff at this Hotel for making my Wife and I feel special. Appreciate you all. We will be back!

The hotel needs to have better service. The check in times were better during Covid. The mandatory 4 pm check in is just crazy. We have always checked in early. I don’t mind not having access to the room till after 4 pm but not check in early really. Plumbing issues I see but that day the maintenance people were very rude and not accommodating. I believe they are feed up with the hotel management in general and to showed.

The receptionist looks very nice. Fast service We have a dog. We were given a room that is spacious, clean, like at home. I love the paintings decorated on the walls. I like the glass holes in the door for looking out, it is polished in 2 levels for young children to look out. I like the layout of the bathroom, which is very concerned with the safety of the customer, we will come back for more. And recommended for people who want convenience

This was my first stay at this hotel, and I was impressed from the start. The front desk staff is very friendly and helpful. In fact everyone we met was hospitable in every way. Service gets a 5…. The rooms are huge, and have a separate living area with an extra tv and sofa. Bathroom had all the essentials, and was clean and spacious. In fact, the entire hotel was very clean for that matter. The staff here does a thorough job in my opinion. The bar and restaurant is nice. We had appetizers and tasty drinks at night, and a nice breakfast the following morning. The selection was huge, and the quality seemed better than most. There’s an indoor pool n spa(pool was cold, but refreshing), as well as a gym. The gym even has some “free” weights for folks who want the weight lifting as well as the cardio. All n all this is a very nice stay, especially if you’re flying in or out of Boise. If you’re looking for a safe and comfortable place to stay, this is an excellent choice….

I stayed at this hotel on 2/8 for business. I travel regularly but usually stay with another hotel chain. However, Boise was almost completely booked for the night. When I got to my room I noticed the sink was dirty. There was a pink ring around the bottom. The hand towel had a huge yellow stain on the front side that you could see across the room. The toilet had black mold streaks in the bowl, pee under the seat and clearly had not been cleaned. When I asked to change rooms I was told there was nothing available but someone would clean the room while I went to dinner. When I came back from dinner the room had not been cleaned AND the comforter and sheets had been pulled back on one side. I again asked for a new room and was told there was nothing they can do. I asked to speak with the General Manager the next morning but she was not available. I asked for a phone call and heard nothing. This hotel is filthy and the employees do not care about the guest experience. A direct quote from the night manager ”If my room looked like yours there is no way I would stay there”.... yet they did nothing about it. RUN, dont walk as far away as you can from this hotel. Even Motel 6 might be better.