To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.5
Service4.1
Cleanliness4.5
Filter by:
Sort by:
All Reviews(92)
Positive reviews(83)
Reviews with photos/video(3)
Negative reviews(9)
Verified traveler
Stayed in Jan 2024
Other
3.0
/5
Posted on Jan 21, 2024
This hotel is clean and modern but its design is very cumbersome. You enter on the 1st floor but you have to go to the 4th floor for the reception desk. Likewise, when you come down to check-out you have to stop on the 4th floor, get off the elevator with all your things, go to reception to check out, and then get back on the elevator with all your things and go to the 1st floor to leave the building. Also, it was disappointing that there were not many dining options nearby.
Salomon
Stayed in Jan 2024
Couples
5.0
/5
Outstanding
Posted on Jan 14, 2024
Great staff and service
Bradley
Stayed in Dec 2023
Other
2.0
/5
Posted on Dec 31, 2023
Front desk staff uncertain of protocol for international traveler, not offered the upgrade , and was charged a room tax (which I’ve not been charged anywhere else on this trip) - I should know better than to use Hilton - they nickel and dime for everything…property is 3 min from the airport and wanted to charge 48000pesos for car service - taxi is 9000pesos😩…last time for Hilton - disappointing
Nicholas
Stayed in Dec 2023
Business travellers
3.0
/5
Posted on Dec 16, 2023
Service in the restaurant was very slow. No water in rooms but only in corridors not great when its so expensive. Tolitetries in bathroom again not barilliant for the price. Overpriced hotel taking advantage of great position next to Corferias.
Laetitia
Stayed in Dec 2023
Business travellers
4.0
/5
Very Good
Posted on Dec 9, 2023
Les chambres sont juste exceptionnelles ... La taille, l'insonorisation, la literie, la salle de bain sont juste parfaits ! Check-out et check-in rapide et efficace. Petit bémol sur la qualité du petit-déjeuner et celui du café dans les chambres. Par contre, zéro pointé au service restauration du rez de chaussée et à l'accueil du parking ... Le niveau est réellement affligeant et indigne d'un 5*, même en business
Translate
GALO
Stayed in Dec 2023
Business travellers
3.0
/5
Posted on Dec 1, 2023
El hotel es bueno y el personal es amable pero es poco personal para tanta gente. En corferias hay muchas ferias simultáneamente y el personal no se abastece. El tiempobde espera para los pedidos varia de 35 a 55 minutos dependiendo de la hora.
No hay mesas disponibles en el restaurante y cuando las hay, todas estan reservadas.
En el cuarto no hay amenities. Únicamente un gorro de baño.
No hay batas
No hay pantuflas
Nos quedamos 3 dias y solamente el primer dia nos dieron una botella de agua de un litro para 2 personas.
Translate
juan l
Stayed in Nov 2023
Business travellers
5.0
/5
Outstanding
Posted on Nov 28, 2023
hotel con buenas instalaciones y cerca de todo
Translate
Luis
Stayed in Nov 2023
Other
5.0
/5
Outstanding
Posted on Nov 27, 2023
Conveniently located and nice facilities
MARIA
Stayed in Nov 2023
Other
4.0
/5
Very Good
Posted on Nov 20, 2023
Muy buena atención. Las instalaciones muy buenas. Piscina y zonas húmedas de los mejor. La comida muy buena pero costosa.
No snacks or drinks in the room as a welcome nothing at all
ISABEL
Stayed in Sep 2023
Other
5.0
/5
Outstanding
Posted on Sep 26, 2023
Everything was perfect!!
Guest User
Corner Studio Suite
Stayed in Sep 2023
Friends
6 Reviews
5.0
/5
Outstanding
Posted on Sep 23, 2023
nice hotel, good service
Maria
Stayed in Aug 2023
Business travellers
5.0
/5
Outstanding
Posted on Aug 30, 2023
Absolutely beautiful and safe. Staff was incredibly kind and tended to all our requests and needs with professionalism. Absolutely recommend it to anyone
Who is on a business trip.