Punta Caracol Acqua Lodge

A truly unique location with many kind staff members. But the property appears run-down despite newly painted in yellow and green. We got water down through the roof, when it rained. There was no lock on the back door. Most of the breakfast was good - especially the juice and the beautifully cut fresh fruit - but the serving of hot beverages remained a mystery: Why luke-warm and only half a cup in the pot many times? Most of the dinners were pricy and dubious, like an undercooked lobster and a caesar salad without chicken and dressing, but a tonne of cheese. Is an adult present at these premises - especially in the kitchen region? (Yes, we mentioned all of this during our three day stay. No impact.)

During our stay at Punta Caracol, we celebrated my mother’s 70th birthday, and it was an unforgettable experience. The setting is simply paradisiacal, perfect for enjoying with family. The accommodations were excellent, and the food was delicious. The tours offered are varied and greatly enriched our experience. It was amazing to see our children enjoying such a special place with their grandmother. Definitely, a place we will always remember fondly.

This was the perfect ecolodge experience on the water! Maria, who owns the lodge, always went over and above to organize day trips and rides to town for our family. We loved our room and the water & scenery were spectacular. My teenagers can’t wait to go back! Charging our phones at reception was a small price to pay for a unique and beautiful Panama experience. We ate our breakfasts and lunches on site and preferred to eat in town but were impressed with the cleaning staff and the willingness to help. We also had WiFi which was slow but it worked which was a pleasant surprise given that we were in the middle of the water. Just remember that you are booking an ecolodge and not the Four Seasons and then enjoy the experience. We highly recommend it!

The fact that you can get up and just jump into beautiful water is amazing !!! But other than that everything else was okay except the food, the food and only food you get is at a little restaurant they have there by the lodge. The food is horrible. Tuna is canned tuna, prices are not worth paying for the food you get there. Breakfast is also not good. In general food is not worth it. You have to pay 20 to 25 USD per person to go to a decent restaurant. No Ac so it can get hot . Overall it was a regular experience. We only slept there because there's not much to do. We would go to other islands and beaches . It gets boring quick

This magical place was truly paradise. The staff were so welcoming and kind. The lodge was spectacular! So clean and fresh. Being right on the coral reef was a once in a lifetime experience! The food was incredible and the boat captains kind.

My feelings about this place are mixed. The manager is so helpful, she helped me rearrange my schedule and get my c-pap back. The staff was really nice but except for on my bday (they made me a cake and actually waited on us) they didnt seem to interested in anything beyond the bare. We had to get our own drinks, refill, etc. Now, we did come here knowing, things are just slower here and as long as you are patient, you'll be fine. The food was soooo good. I was nervous about the food being expensive bc of reviews but it was not, at all. Everything seemed fresh and homestyle. The tour company the recommended was top tier. The property grounds were beautiful. Crystal clear water, good snorkeling. We saw stingrays and cool fish. The rooms were cute but I didn't like that there is no power at night or barley any. In order to use the restrooms at night i had to scoot on the grou d to the stairs bc i couldnt see. LOL. Showers were hit or miss for heat(not a big deal here). There are no outlets in the rooms and the fans remain on low. Our first night was cool bc of the breeze but nights 2 & 3 were rough and we're from Florida and brought our own mini fans. Everything needs a good update. For the price we felt we've enjoyed other otw bungalows more in bocas. Eclipse del mar-better rooms, service, etc. Here-better view, snorkeling, water and food. The thing that really got me, is I'm a 20% tipper even if it's meh. I needed change for a 100, the staff member helping me told me that she didn't have change bc she saw I only had 100s. I saw the change.....which out of principle I'm not tipping tripple bc you refuse to provide change you clearly have. So they got 13%, which is standard there anyways. This place is advertised as eco lodge but there are no refill stations for water and they provide endless water bottles. The ultimate disappointment was we had a flight to catch and wanted to get a pizza first at bonbons. We asked them to call us a water taxi to town. Instead she said ok and then decided to have one of the staff members take us to town. Except town wasn't town, it was there personal laundry facility over water. Covered in barbed wire, miles from town AND charged us $40 ( the cost of a water taxi to where we asked to go lol). After 20 min of waiting for the taxi "she called" I had to beg him to take us where we actually needed to go. He was not happy. Neither was I. All in all, I don't think I'd stay here again but I'm really happy we did stay there. 3 nights was perfect. Anymore and wouldn't have been as exciting.