All and all we were not impressed. A Fawlty Towers gone to seed, or perhaps to sleep in the off season.
Positives: a good city view in our second room, and the room was a good size. Hallways and stairs were mopped every day. Staff was friendly. A nearby cafe frequented by visiting monks provided good meals at a moderate price.
Negatives:
Wifi did not work in our first assigned room/ floor, had to ask for toilet paper snd soap in both rooms, the sheets in first room had holes and were stained but we were then moved to another room/ floor for working wifi. Floor hadnt been cleaned in the second room and doubtful sheets had been changed. We also had no hot water the first day though manager assured us it would be fixed- it wasnt until next day when we complained again (complaining meant walking down to reception as the phones were not connected!) We requested the room be cleaned but it wasn't- the mgr forgetting we had asked … This was the ongoing pattern. Oh- the hotel restaurant was not operating, but given the overall slapdash standard of almost everything else, this was probably just ss well!
