The hotel service was actually good. What I didn't like was that I booked a suite and it looked like the sample suite. The sink area at the bottom did not have the cabinet, the entrance door had no way to hold and could hit anyone. The cabinet doors were out of balance and did not close properly. The breakfast area needs more employees since there were no plates to eat and there was only one employee working the entire area. The check in and check out process was quick and the employees were friendly and dedicated.