Bohai Advanced Technology Research Institute, Changjiang Road, Economic and Technological Development Zone, Binzhou, ChinaView Hotel Details
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Binzhou Sunstone Plaza Hotel Guest Reviews
4.8/5
Amazing
1347 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.8
Cleanliness4.9
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All Reviews(1347)
Positive reviews(1332)
Reviews with photos/video(379)
Friendly front desk staff(203)
Delicious breakfast(169)
Large rooms(137)
Convenient parking(78)
Perfect for kids(46)
Delicious buffet(46)
Luxurious(17)
Awesome gym(11)
Negative reviews(15)
sagereine7
Superior Double Room
Stayed in Feb 2023
Business travellers
45 review
5.0/5
Outstanding
Posted on Feb 17, 2023
nothing to say about this hotel, it is just perfect, everything is really wonderful. I'll definitely come back if passing by Binzhou
Response from Property: Dear customers, thank you for your evaluation and support of our Hotel. Looking forward to your next visit. We wish you a happy life and a good mood every day.
William Carreno
Superior Double Room
Stayed in Dec 2023
Business travellers
14 review
4.5/5
Great
Posted on Dec 23, 2023
All great but you won’t find anything to eat in lunch time
Response from Property: Dear guests, there is a Chinese restaurant on the second floor of our hotel, which can serve lunch and dinner. Best wishes, Hope to see you again.
Guest User
Superior Double Room
Stayed in Oct 2021
Family
4 review
2.2/5
Posted on Oct 6, 2021
Claimed to be a 5-star, the room hardware is still up to standard, the breakfast is very poor, it ends at 9:30, and before 9:00, there is basically nothing, and the most common milk is not available, hot dishes, cold dishes, yogurt, butter, etc. are basically No, the pasta wontons and roujiamo have to be grabbed, the bread is continued, but the egg tarts are cold, and they should not come again.
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Response from Property: Dear Guest: Hello! Thank you very much for sharing your stay experience with us and giving us valuable comments and suggestions for our work! In response to the questions you raised, we have given feedback to the relevant depar**ents in a timely manner and made rectifications in a timely manner. We failed to leave you with perfect memories this time, and we look forward to making up for them all next time (give opportunities!) We are working hard and looking forward to you witness! wish all the best!
Guest User
Deluxe 2-bed Room
Stayed in Sep 2021
Solo travellers
5 review
5.0/5
Outstanding
Posted on Sep 25, 2021
Good Chinese and Western breakfast! If you make a special request for lunch and dinner, the waiter will be very enthusiastic and try to meet it. The hotel is not far from the high-speed exit and is located in the Binzhou Advanced Technology Development Zone. The environment is very bleak. There are European-style parks and walking paths nearby. The room doors, lights, curtains, etc. are all intelligent, and the bath water temperature is suitable and convenient. , Not enough! Premier Zhou’s ashes were scattered at the Yellow River Memorial Park, not far from the hotel. It is worth visiting and remembering the great men!
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Huaxia
Superior Double Room
Stayed in Aug 2021
Business travellers
5 review
5.0/5
Outstanding
Posted on Aug 23, 2021
Standard five-star hotel experience, good service attitude, good room environment, intelligent room facilities are spacious and bright, front office manager Yang Xiaomei is very professional and enthusiastic. Stay here again next time. The transportation is convenient and the scenery is good.
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6/7
Wanxiqingyang
Superior Double Room
Stayed in Feb 2022
Couples
10 review
2.5/5
Posted on Feb 24, 2022
I booked the room and buffet dinner, and I ate my hair when I had the buffet dinner at night. The so-called manager of the buffet told us that the order will be waived next time, but this time it was not dealt with. I was not satisfied with the front desk and complained to the front desk. I called the 12345 government hotline to solve the problem. Now, Tang Fuai is in charge of the hotel's marketing depar**ent. She solved the problem. Later, she contacted Tang Fuai and wanted to talk about the guest room problem, so she ignored the answer. After the problem is solved, she has nothing to do with her. The Environmental Sanitation Depar**ent called. I also said that it was nice, but I was negligent. I will call the person in charge again to solve the problem completely. Hygiene issues cannot be ignored, but do you have to improve your service attitude towards guests? I hope you can give me a satisfactory answer.
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Response from Property: Dear guest, thank you very much for taking the time to share your stay experience at the hotel. We apologize for the problems you encountered during the meal, we have reported your comments to the relevant depar**ents and will follow up with investigation and coordination. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. Sincerely look forward to our sincerity to welcome you again. We will continue to work on perfecting every detail and look forward to your next visit.
Woshiyouyaoqi
Superior Double Room
Stayed in Aug 2021
Family
2 review
5.0/5
Outstanding
Posted on Aug 7, 2021
It’s great. I stayed again on the way back to Yiwu from Liaoning. It is clean and hygienic, with smart homes. The front desk service is very enthusiastic, and the breakfast is rich. I have to stay at another house if I have the opportunity to travel to Binzhou in the future. I only know that his house is a chain group. Awesome
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6/8
Shuihaibushigexiaoxiannvneme
Superior Double Room
Stayed in Jul 2021
Family
85 review
5.0/5
Outstanding
Posted on Jul 17, 2021
Artificial intelligence rooms, voice control, the smallest rooms are similar to suites, the bedding is very comfortable, breakfast is worthy of praise, but the best is the service attitude, which really puts guests first, many star hotels are actually not up to the service. This standard! We passed Binzhou on the way from Beijing to Yantai and searched for this hotel. The hotel is very new, my nose is sensitive, so it smells somewhat, but the room is equipped with an air switch, so it doesn’t matter, the hotel has free parking, and the crayfish is ordered for takeaway at night, and it will be delivered in about forty minutes. The robot will deliver it to the room, it's safe! There are also protective suits, alcohol-cotton masks and the like in the room, and stationery for the children, powerful and all-in-one, and the ladies also have a special dressing table. The picture is the appearance of the hotel, the takeaway I ordered, and the fried chicken that I have learned. It is delicious, haha!
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Guest User
Superior Double Room
Stayed in Sep 2021
Family
42 review
5.0/5
Outstanding
Posted on Sep 24, 2021
Very pleasantly surprised! Modern and smart new hotel, extremely comfortable! The key is to have a great service. Check-in, invoicing, and check-out are all fast! Shortly after I left, I received a call: I dropped my headset, and it was sent a few hours after I notified the recipient's address. The breakfast is rich in Chinese and Western varieties. In short, I will definitely live in Binzhou next time!