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Reviews for Big Bear Lake Hotels

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Omeo Suites Big Bear
3.3/5103 Reviews
HORRIBLE! And “Customer Service” is non-existent! We stayed at Big Bear Inn (formerly named Knights Inn) for one night. We arrived late from OC and just wanted hot showers and to sleep. When we got to our room, it was freezing and come to find out the heat didnt work at all, we put it on the max and it didnt turn on. The front door didnt lock, my friend had to literally pick up the door to line it up with the lock to lock the door. My friend went to take a shower and despite letting to water run for more than 10 minutes (which is so wasteful!) the water never got hot, it didnt even get remotely warm. He decided to not shower and just go to bed. The walls are paper thin so we heard every single thing our neighbors said. It felt like they were in the room with us. The sink leaked water into the floor and looked like it could fall off the wall at any minute. It was 18 degrees that night. The next morning we went to talk to the office and ask for another room. We were told there werent any rooms left, the thermostat was on the wall and it takes the water 10 minutes to warm up. The was the only “customer service” we were offered. No other solutions were offered. Is it SO much to ask to have a door that locks, warm water and heat? These are basic, simple things! Dont book this place, its not worth it. To Big Bear Inn - DO BETTER!!!
Vintage Lakeside Inn
4.1/5100 Reviews
The first night we arrived, we had to call the after-hours number at 10:30pm once we realized our cable wasn't working. The first thing I said was ”I'm sorry to have to call afterhours, but our cable isn't working and we're wondering if someone could assist us?” To which Carla, the manager, responded ”You need help right now... Seriously?” as if it was a HUGE inconvenience to assist us afterhours for something so trivial. I told her, ”Uh....yes. I know its late, but we paid for a room w/cable - Please send someone.” Two mins later she called back (obviously annoyed) to ask if we had tried unplugging and/or turning the cable off, then back on again. We had tried both. She then huffed and said someone is on their way. About 10 mins later a man showed up, pressed a couple buttons on the remote, then threw the remote down and began walking away without saying a word. He was headed out the door so quickly we didn't have a chance to process what had just happened, so my husband called after him to ask, ”Hey, wait...what did you press on the remote so we know how to fix it next time?” To which he condescendingly replied, ”I changed the channel,” without even looking back at us. We felt extremely insulted and embarrassed in that moment. We were treated like *****s because Management couldn't be bothered to tell us what an easy fix it was. Their behavior towards us was unacceptable and unmerited, which is why I called the Manager back to let her know how disrespected they made us feel. Instead of simply apologizing, she got equally hostile towards me and the conversation ended abruptly without resolution. Had we not made non-refundable plans the next day, we most certainly would have checked out a day early. We've stayed here previously and had a great time, so this this whole experience was completely unexpected and disappointing. Room and location were great.... Customer Service is severely lacking. We will not be returning.
Big Bear Frontier
4.1/5102 Reviews
Good! I like it!
Hotel Marina Riviera
4.2/5103 Reviews
We had a wonderful stay at Marina Riviera! The location is amazing, it’s just a few blocks from the Big Bear Village which has lots of restaurants and local shops. The rooms are beautiful and feature fun rustic furnishings. The beds are comfy and cozy. We brought our dogs and they were very happy playing outside. There was plenty of room on the property for them to explore and in the room. The staff were really friendly and the front desk was available for all of our questions/responded quickly. The views from the rooms are stunning. The back of the property showcases Big Bear Lake. The whole family has a fantastic trip and would 10/10 recommend staying at Marina Riviera for your next trip!
Robinhood Resort
4.2/596 Reviews
I’ve been visiting Big Bear for many years but have always rented houses with friends. When my husband and I decided to go up just the two of us, we took a chance on booking a hotel room for the first time. We expected the accommodations to be somewhat older because much of Big Bear is that way, but our room exceeded our expectations. Our Standard King room with fireplace was spacious, extremely clean, well equipped (microwave, mini fridge, silverware, coffee maker and mugs), and all for a reasonable price. We will be coming here any time we need just a room instead of renting a house.
Holiday Inn Resort the Lodge at Big Bear Lake
4/5106 Reviews
The check in was smooth, although there was only one representative for the front desk so she had to juggle us and the phones but she was very friendly and welcoming, she gave us a great recommendation for eating which was Oakside, the room was clean, we stayed for 3 nights and the amenities were provided as needed without any issues. It was a great stay and we look forward to staying here again!

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More about Big Bear Lake

Planning a trip to Big Bear Lake? On Trip.com, it's easy to search for hotels in Big Bear Lake. You can stay 3-5 days at hotels in Big Bear Lake without running out of things to do. Big Bear Lake is a city with tons of tourist attractions. You'll never want to leave!

Big Bear Lake does not have civilian airport. You can fly into a nearby city and come here using another method of transportation. Although there aren't any airports or train stations, visitors can come to the city via bus or other means of transportation.

Trip.com offers discounts of up to 20% on 315 boutique hotels in Big Bear Lake. When looking for hotels in Big Bear Lake, there are likely good options at a nightly budget of just 266 SGD. There are 7 four-star hotels in Big Bear Lake at an average price of 206 SGD per night. There are 22 three-star hotels in Big Bear Lake at an average price of 128 SGD per night. There are 6 two-star hotels in Big Bear Lake at an average price of 68 SGD per night. There are many well-known chain hotels in Big Bear Lake. Those who favor Holiday Inn can choose a hotel under its name. Holiday Inn is the most popular brand among tourists. A popular hotel in Big Bear Lake, Oak Knoll Lodge is also one of the highest rated. Alpenhorn Bed and Breakfast is also one of the most frequently chosen hotels.

For short trips in Big Bear Lake, Big Bear Alpine Zoo at Moonridge are all good options. The most popular attractions for tourists in Big Bear Lake are The Cave, Bear Valley Christian Faith Center. Upon departure, you can head to popular commercial areas like Home Warehouse Design Center, Brown Bear Gift Shop, Getboards Ride Shop to buy souvenirs or travel accessories.

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