Hotels near Winkelcentrum 't Kompas, Bergen Op Zoom

the rooms had recently been renovated. very nice, especialy the italian walk-in shower. the tiles were very classy and the floor was beautiful and it wasn't slippery at all, which we appreciated. the renovation and airco working wasn't finished, although it was indicated that the inconvenience would have been gone before our stay. and so we had no airconditioning and there was some noise. it was unpleasant, but we survived.

The hotel carries both names because it's located in two buildings. Be aware though, that this is not a hotel for anyone with mobility issues. Neither building seems to have a working lift and there are some extremely steep stairs if you are located in the Tulip Hotel. The rooms are not very big but they do have everything you need (although I couldn't get my heating to work). Breakfast costs extra and is not cheap, but there is an amazing selection of hot and cold foods and the staff will happily bring you any type of coffee you wish. The staff are lovely and very helpful. There is a nice large bar area for relaxing in. I would think this hotel would be great for people on business on a budget. The hotel is within easy walking distance of the city centre and Grote Markt as well as about 10 minutes' walk from the train station.

The location is great, the room design is also great, the beds and pillows are good. However, i had two things in my booking (through their own webpage) queen sized bed and air condition. When i got to the hotel i got, what they called, ”an upgrade” so i got a suite at the top with a comfortable 30 degrees indoor and an air-condition that was blowing outside air aka, a wall mounted fan. The night guy was really friendly and offered me 00:25 a room with a functioning AC but no queen sized bed. Second night i got a room with AC and a queen sized bed, but the AC stopped working with the outside temp got to 25, then it just shut down and the room got hot and humid again. I paid an extra $25 to get a queensized bed and when i went to the front desk and demanded a refund or a voucher they kept their line saying i got an upgrade of my room and was not eligible for a $20 (out of a total 200-250$). They however did refund me the $20 when i compared the upgrade from a rental car if you order a compact car but get a Rolls Royce with three wheels; in theory its an upgrade but you still want to be able to ride the car. It is a shame for the hotel, everything else was great and they would have gotten away with it if they at least showed some interest in customer success management.

Our previous experience with De Jonckheer was very positive, but unfortunately our recent stay did not fully meet our expectations. When booking we specifically asked for a room with a double bed instead of two separate beds, but despite the friendly reception we received a room with two loose beds. When we reported this to the reception, we received an unfriendly reaction from a office behind the bar, telling us that an upgrade was not possible because they were completed. This was disappointing, especially given that we had passed this request a few days before, without any counter-reaction, and when checking it was asked how late we wanted to breakfast. We gave up about 09.00u / 09.30u to want breakfast, which was noted. The next morning we arrived at 09.30u in the breakfast room, but until our surprise was already cleaning. Fortunately, a careful staffer made her utmost to provide us with breakfast, which made her a light point during our stay. We were delayed when check-out because the receptionist was busy talking about a restaurant booking, and her communication sounded rather depressive, which did not contribute to a positive experience. Another guest who wanted to check in received a form with the accompanying text ”Call this”. We stayed in the hotel because of a family member's exit and were therefore quick, unfortunately we were not helped efficiently. We decided to check out online and left without any greeting from the receptionist. In short, although De Jonckheer is a very beautiful and comfortable hotel where we like to stay, There is clear room for improvement, particularly in the area of customer service at reception.

The room is very spacious, very big, clean and tidy, the restaurant is also delicious

Dit hotel en restaurant is zijn 4 sterren meer dan waard. Zeer vriendelijk en behulpzaam personeel en kamers waar op de kleinste details is gelet. Minibar gevuld met water, bier en zoete en zoute snacks, in de badkamer zelfs oorstokjes, de betere shampoo en douchegel tot doekjes voor je schoenen op te blinken toe. Geen gedoe met wifi-codes maar gewoon inloggen, heerlijke comfortabele bedden, een grote televisie ipv die zakdoek die meestal tegen de muur hangt en zoals we van Nederland gewend zijn alles kraaknet. Het restaurant behoort bij een van de betere die ik al bezocht heb, we hadden gekozen voor de 5 gangenmenu en wat een smaaksensatie was dat! Geen ouderwetse traditionele gerechten maar een moderne keuken met verschillende ingrediënten die elke keer weer verrasten. Ook hier weer een zeer vriendelijke bediening en zeker genoeg personeel om iedereen in een oogwenk te bedienen. Als je in Roosendaal bent en je moet er niet overnachten bezoek dan toch zeker het restaurant eens. Ons zien ze er nog terug.

It was the second time we booked this hotel for 1 night because this hotel is shortly near Roosendaal light and also close to Breda, so you can choose where to go. The hotel is easily accessible, quietly located and closed parking at the hotel (with 4 load points for electric cars). Reception was just like last time smooth, and very enthusiastic. We booked a luxury room as it is a bit wider. This was at the end of the corridor just next to the highway. When we came in the room we heard a lot of noise from that traffic. It was clear that the double windows were not closed well, but once it was okay, you hardly heard anything! The bathroom was also spacious, clean and everything you needed was present. Air/heating also worked well & quickly and especially without too much noise. Small fridge present & coffee box. Check out was also nice, a little less enthusiastic, but it was probably because she had to keep everything in order after breakfast.

Great stay, clean, efficient and super friendly staff, location is right bang in front of the station. The only comment was if you're a light sleeper ask for the back of the hotel as i was on the front by the road and it was quite noisy even with the windows closed.