Name: DoubleTree Suites by Hilton Hotel Bentonville
Address: 301 SE Walton Blvd, Bentonville, Arkansas, 72712, 301 SE Walton Blvd, Overseas, United States
Rating: 4.6

DoubleTree Suites by Hilton Hotel Bentonville

DoubleTree Suites by Hilton Hotel Bentonville Reviews

Doubletree by Hilton

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Good attitude, friendly people, stay here again next time

前台服務熱情，安排的是套房，雖然年代久點，但設施維護的不錯、礦泉水贈送、停車免費、房間基本安靜……美中不足的是衞生略有瑕疵，酒店毛巾上有不知何人的頭髮一根……總體滿意、可以推薦～

The front desk service is warm, and the suite is arranged. Although it is older, the facilities are well maintained, mineral water is given, parking is free, and the room is basically quiet... The fly in the ointment is that the hygiene is slightly flawed, and there is someone's hair on the hotel towel. ...overall satisfied, can recommend~

Restaurant

24-hour front desk

Luggage storage

Swimming Pools

Wi-Fi

Smoking area

Breakfast

Non-smoking room

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English

Chinese

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1 King Suite with Sleeper Sofa-Comp Wifi

2 Queen Suite Hearing Access-W/Sleeper Sofa

King Suite With Sofa Bed-Hearing Accessible

The hotel is very clean and the room was huge. However, I gave a lower rating because we reserved a room on the Executive Level and paid more specifically for this level. The description of the specific suite states “this suite provides access to the Executive Lounge with complimentary continental breakfast, snacks and beverages and Manager’s Reception.” It also states “Turndown service is provided nightly.”  We went to the Executive Lounge at 6:00 pm and the door was locked. I went to the front desk and was told the room had been closed for 3 years. When I asked about the amenities of the Executive Lounge I was given 6 drink tickets (1/night for 2 nights for 3 people) and tickets for free breakfast at the restaurant. We went to the bar to use the drink tickets but there were no snacks, no beverages and only 1 free house wine or beer/person. That is absolutely not the same as an Executive Lounge! Additionally, there was no turndown service, as advertised! If we had known this was the situation, we certainly would not have paid a higher price for a room on the Executive Level! This is the definition of false advertising! 

We had a get-together with friends.  The hotel is well located - quiet, but only about 10 minutes from downtown and Crystal Bridges (the main reason for our visit).  The staff was friendly and helpful.  Breakfast was great (we recommend the omelets). The siting room allowed us to meet in a quiet and comfortable setting.  Daily maid service kept our room fresh and inviting.

The front desk service is warm, the arrangement is a suite, although the age is long, but the facilities are well maintained, the mineral water is given, the parking is free, the room is basically quiet... The fly in the ointment is that the hygiene is a little defect, the hotel towel has a hair of someone... Overall satisfaction, can recommend ～

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Discover 106 reviews of DoubleTree Suites by Hilton Hotel Bentonville, rated 4.6 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

DoubleTree Suites by Hilton Hotel Bentonville Reviews: 106 Verified Reviews Latest 2024 | Trip.com

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DoubleTree Suites by Hilton Hotel Bentonville Reviews

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