3 Star Hotels in Belconnen

we had a studio apartment and it was really lovely. spacious and everything you needed. Kitchenette was great and lovely and modern and light. we were on the third floor. the car park is the wilson carpark across the road and they have a floor for the Belconnen guests. its sign posted all the way down to the floor and colour coded i think it was green.but down there is a bit confusing as there are different lifts for different things. you have to use two different lifts to get into the hotel and to your room.it was a bit confusing at first but we were there 3 nights and it was a piece of cake after that. i really reccommend this hotel it has a resturant and teh bed was kingsize and so comfotable. we loved our stay there. .we were about 15mins drive into Canberra and we went in every day doing alll the touristy things like parliament house,the mint,the war museum and the science museum. the informatin centre was fantastic and has a museum attached to it also.we loved Canberra.

My reception by Naveen and Dorg was cheerful and helpful; they provided clear and good info regarding the hotel, parking, breakfast and meals in the adjoining Labour Club, etc. Our room on the top 9th floor had a good view towards the Lake Ginninderra, although another high rise had partially blocked the view. Our room was an end room, a more spacious upgrade offered to us by Naveen. It was very clean- every nook and cranny- compliments to housekeeping. It was also nice and bright, as was the bathroom. Decor is very modern and up to date. Bed was comfortable and we had good sleeps. The hot breakfast in the Club was of good quality and variety and good value. Parking on level3 and level4 of the carpark was easily accessible.

We booked this hotel under ”Luxury escapes” and it certainly wasn't luxury! When we got there the receptionist was absolutely terrible (no customer service skills whatsoever) and not to us but to others as well. When asked about parking she said it's just across the road. Asked her how to get there and she gave us a printed form and said that should tell us - no explanation of form of direction. When reading the instructions it was very confusing and it took us a while. We were meant to receive a free bottle of wine and a voucher. Didn't get that, I had to call reception to ask for it and had to go down to reception to pick it up. Got back to the room and there was 1 wine glass. I gave up and on the following day asked for another wine glass. She said she would send it up via housekeeping......it never came. On the second day we had to evacuate because the fire alarm went off. My husband has a walking stick and finds it very difficult to move. But we did it. Got the site where you go for evacuation and there's no one there to direct us or anything, I find that very poor especially in a hotel. I had booked previously to go back in April but I quickly cancelled it. Worst hotel I've ever been to