Overall, we enjoyed the stay. However, we were pretty put off when we were charged an additional $20 for an "early" check-in (2 pm instead of 3 pm). The hotel was not at all crowded, and our choice was to sit in the lobby and stare at the receptionist for an hour, or pay the $20. Makes no sense to us. One other point: the workout rom was well-appointed, but . . . the big screen over the treadmills/stair-stepper was not connected to anything, and no one at the hotel knew what to do to get it working. f you're not going to offer the amenity, just rip it out.