First let me start off by saying, the entertainment staff was the best part of everything I give them a 10/10 they were engaging, nice and understood they not only had their job but looked like they were having fun in the process. Always asked to dance, and get involved in activities. The cleaning staff was doing good, we don’t drink that much so the only thing that our mini fridge was filled when it needed to be. Again don’t expect that to be changed everyday unless you request it. Cleaning staff made sure that everything looked nice and clean for us everyday. I believe we got lucky because I had no issues with our room, ac was fine, bathroom was good and the room was nice. Cleaning staff 8/10. food … I don’t expect much when I leave the country because they cater to Americans that have no flavor in their life… sorry not sorry. I like seasoning & I like foreign food. I did not want to eat American food and I just wanted some mangu con salami y queso for breakfast lmao. But the options weren’t that good, I went to all the restaurants and I only enjoyed the Buffett so did my mom, that’s really because we had a wider variety of what we could choose from. Fruits and veggies were always fresh and tasted amazing, can’t say all the food was bad but it could have been better. I wish people would stop going out the country if you don’t want to eat good food & eat pizza and burgers. Food gets a 6/10 for me. Now to the service in general, 10/10 PARTY 10/10 hotel 8.6/10