5 Star Hotels in Batu Ferringhi

My family stayed here for our 9th anniversary celebration. Everything was smooth from check in and check out. The staff at the counter was very friendly and helpful. Actually, all of them was very accommodating and helpful. What I love most about this hotel are their hospitality and customer service. They are at top notch! During check in, we were served with some complimentary snacks and drinks. Our room was very clean, with swan towel decorations, a mini anniversary cake, some chocolate and a plate of fruits. We were also gifted with two complimentary drinks at the java lounge specially for our anniversary ❤️ Our kids were very busy playing in the pool, at the beach, and inside the kids room. The hotel is very child friendly in which I have no regret choosing this hotel for our staycation. While for food hunting, you can just walk from the hotel as there are many food stalls in short distance. Overall, it was a very memorable stay for us. Thank you PARKROYAL Penang Resort!

We had a wonderful stay! Hotel staff are very helpful and accommodating to our specific needs or requests. Thank you for an amazing experience!

First time to explore and have an amazing and enjoyable day at Hard Rock Hotel Penang. It was absolutely stunning view from the room. I could see the pool and beach view through the balcony of my room, breathe the fresh air and enjoy the scenery. 🏖️🏖️🏖️

We recently stayed at Shangri-La Rasa Sayang in Penang for three nights, and it was an exceptional experience! The staff was incredibly friendly and provided outstanding service throughout our stay. The food was fantastic. The ambiance of the resort is perfect for relaxation. We stayed in the Rasa Wing, which offered access to the adult-only pool—a serene and peaceful retreat. All the pools were beautifully maintained, and we truly enjoyed spending time there.

Love the vibes of hotel. Suit for people who love calmness and quiet place. However my BAD experience that spoil the whole mood is when im been charge for late checkout without information of late check out ”rate”. Usually im staying at all hotel 5 stars at feringghi ( I already tried all 5 stars hotel at feringghi) even other than feringghi 5 stars hotel wont charge you 1hour for RM54 like lone pine. I BEEN CHARGE FOR RM 108 for 2 hours late checkout 12-2pm for marriot hotel. This is unacceptable. I want highlight for service 4stars hotel like you doesnt allowed for late checkout at all must sharp at 12pm must prior inform to guest. I late checkout until 2pm because I do solat first at room. Usually receptionist will call at 12.30-1pm to inform about can or not late checkout and have rate. BUT FOR LONE PINE. DONT call and DONT give any information about late checkout. So I thought Its okay like others 4-5stars hotel and for hotel under ”MARRIOT”. I regret because not receive information about late checkout rate. My advise is for people who usually familiar with 4-5stars sevice. This hotel doesn't provide those.reconsider for this hotel that dont allowed you checkout late than 12pm. Must sharp before 12pm. OTHERWISE THEY WILL CHARGE YOU FOR RM54/HOUR.

I really enjoyed my stay at Double Tree. Their service is tip top. The room is also very large and clean. I'm quite picky about cleanliness so this hotel meets my standard. The view is also magnificent as the staff gave me the seaview without me asking. We also received free cookies when we checked out. Overall 4.9/5.

Great for a family holiday with a massive pool and also right on the beach. Monkeys were an added surprise too! Interior is a little dated and could do with a bit better cleaning, not that it was dirty though. Location was great too, far enough away from the action that it was peaceful but close enough that you werent missing out. All the staff were amazing too, some of the most friendly I have met. They must be doing something right, place was busy and a great atmosphere there from dusk til dawn. Definitely family oriented, so keep that in mind if you're looking for a no-noise, romantic getaway.

I so enjoyed with the place👍🏻 the location of by the sea is so strategic👍🏻 will repeat the place again😊

Excellent

Booking with TRIP.COM is super easy peasy, there is no hidden charge. Room was as expected, worthy with the price. All facilities provided functioned well. The only concern with my booking was the type of room. I picked room with twin bed, but then I got one queen bed and the hotel did not let me know during check in. Anyway it was not a big issue since I came with my family and only for one night stay.