Guest User
June 4, 2024
I stopped over for 1 day to attend a wedding, the hotel is ok not amazing. However came across this feisty staff ( alyesha) who clearly has no people skills. The carpark and parking is owned and managed by 3rd party, when i went to pay for the parking which is £6.00 for 1 day the machine only had option for 2 days £12, I told the staff at the hotel and she gave me bare attitude back, was not listening at all and said that she will wipe the charge of but could not give me nothing in writing. Feeling anxious I paid £12 for the parking for 2 days when it only should had been £6 as I did not trust what she said. Be prepared folks when you walk in and come across her. The room I was in 128, had a bath and the water came out of the side of the tub, used all the towels to soak up the water, did mention this on the way out and again staff was not interested and said they will send a maintenance man.