We reserved two rooms for a special occasion. This spectacular hotel is undoubtedly a great luxury. At check-in we were assisted at the Red level reception (fully recommended) by Patricia and Alejandro, with a contagious smile, professionalism and closeness, we felt at home. The Red level, the very cozy and calm atmosphere, transmits peace and great quality of the products they offer. The beautiful rooms were on the 14th floor, decoration, amenities, they take care of every detail during your stay and this makes it stand out and make it unique in this beautiful hotel. We had dinner at the Amaranta Restaurant and everything was super delicious. Very good breakfast. I have to highlight that all the service from the workers is exceptional, it is clear that they like their job and do it from the heart. Upon check out we met Luis and Ana from the GEX team, they treated us with professionalism and delicacy, they invited us to come back and come in the summer to try the pool and spa. Thank you very much to the entire team, we will return, we will recommend 100%.
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