Mura Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Bansko
Mura Hotel
Health Protected
кв. Стария град, ul. "Glazne" 39, Bansko, Blagoevgrad 2770, Bulgaria
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With a stay at Hotel Mura in Bansko (Old Town Bansko), you'll be within a 5-minute walk of Paisii Hilendarski Historical Center and House Museum of Neofit Rilski. This ski hotel is 0.3 mi (0.5 km) from Museum of Otets Paisii Hilendarski and 0.4 mi (0.6 km) from Sveta Troitsa Church.Show More
We Price Match
4/5Cleanliness: 4.0
All 12 Reviews
Amenities
SkiingSaunaMassage RoomBarRestaurantLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Landmarks: Holy Trinity Church
(300m)
Landmarks: TSAKIRIS Ski & Snowboard Bansko
(980m)
Landmarks: Ski & Board Traventuria
(1.0km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
3
Standard Room (Free Sauna&Steam Bath)
1 Double bed
Free Wi-Fi
Non-smoking
Private Bathroom
TV
Towel
Balcony
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Guest Reviews(12)
4/5
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. S$ 1.61). Trip Coins can be used to save instantly on room rates.
AI SummaryAn AI-summarised snapshot of real guest reviews
The property is praised for its convenient location near the old town, exceptional customer service, and comprehensive amenities such as a sauna, jacuzzi, and hot tub. It also provides great value for the price.
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Helpful
Not helpful
Guest User
February 22, 2024
You get what you pay for. Rooms had stained carpets and sofas/stools, however the cleaners did a great job at making up the beds and changing sheets/ towels/ replenishing toiletries daily upon request. No air con, so gets very hot unless you sleep with a balcony door open. Beds are fairly uncomfortable, but what can you expect for such cheap accommodation. The bar is very expensive, would recommend going into town for drinks as town has a nicer environment too. Free continental breakfast- very basic stuff, but can’t complain too much as it is included in the price of your stay. The shuttle bus to the gondola is a great service provided, and the driver is very polite and friendly. It’s a shame I can’t say that for all of the staff. The receptionist with brown hair is lovely, she makes a real effort to speak English and her customer service is excellent! The blonde receptionist, on the other hand, is extremely rude. She makes you feel unwelcome, she definitely does not like English people. She shouted at me in Bulgarian for refilling my water bottle at breakfast (I paid for this!) How absurd! When I appeared confused, she proceeded to physically smack my bottle and shout ‘no no no’ very aggressively- as a young female - it was quite scary actually.
Guest User
February 16, 2024
Could not fault them. Not the poshest, but everything you could want and more. We had a lovely comfortable stay. Good breakfast, we recommend the hot chocolate - button 6. Great shuttlebus and lovely steam room and hot tub. Lovely staff too! Thank you!
Guest User
February 1, 2024
Good hotel/ friendly staff/. Good internet/good breakfast/warm room lots of hot water, actually looks better than the photos, very happy stay with my family Jan 2024. Shuttle bus was prompt, though you could walk to the gondola in 15 mins.
Guest User
January 9, 2024
Was worried about coming here as some bad reviews but we arrived and had one of the best 8nights stay here they staff are lovely all the cleaners bar staff and the bus which drops u to gondola every day is amazing .could not fault anything on this hotel at all for the price also new years eve we got invited to happy end bar all thanks to hotel we had 3 course meal and free drinks it was amazing night thanks so much to hotel mura for funding this made our night so surprised... breakfast is hot and cold which my children were happy with and they are picky eaters the steam room and jacuzzi was lovely after day of skiing. we will be booking again to stay here great stay 😀
Guest User
January 23, 2023
Very basic. Everything was clean but very worn out. The breakfast was AWFUL, I can normally find something to eat but couldn't. The staff didn't speak much English so google translate was used a lot but they did try to help. Not a bad position, 15 mins walk from the gondala
Guest User
March 11, 2023
Had a very good trip with very good friends but the Mura hotel in bansko was pretty awful tbh. The room we stayed in was very run down,ancient tv that barely worked,heavily stained carpet,walls covered in marks. Breakfast was dreadful,actually didn’t bother one morning.I would never stay here again,cheap yes but dreadful.
Guest User
February 27, 2023
STAY AWAY if you are English…. They will make it blatantly obvious that you are not wanted… the location is ok, but all of the staff are so rude. If you complain about something the manager just smirks at you, then talk about you in Bulgarian. SERIOUSLY DO YOUR RESEARCH AND FIND SOMEWHERE ELSE…
Guest User
February 18, 2023
Good hotel. Breakfast was nice, there was lots of variety. Lovely jacuzzi and steam room downstairs which was free. Clean rooms, free shuttle to and from the gondola which was very convenient. Only downside is that it is quite dated and some of the staff came across slightly rude. Also, it would be good if the shuttle bus went on later in the day as it is very close to when the lifts close.
Guest User
February 11, 2023
Lovely clean hotel with friendly and helpful staff. Good value for the price. Sauna and jacuzzi were excellent. Shuttle bus was always on time. Breakfast was well presented and fresh everyday. Rooms were made up everyday. Lovely hot showers which were greatly appreciated after a long day skiing. Close to the pretty old town which was filled with great restaurants.
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Free Adding crib: Free |
Children 3–11 years old | Free |
Children 12–17 years old | Contact hotel |
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 73
With a stay at Hotel Mura in Bansko (Old Town Bansko), you'll be within a 5-minute walk of Paisii Hilendarski Historical Center and House Museum of Neofit Rilski. This ski hotel is 0.3 mi (0.5 km) from Museum of Otets Paisii Hilendarski and 0.4 mi (0.6 km) from Sveta Troitsa Church.
Relax at the full-service spa, where you can enjoy massages. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and a fireplace in the lobby. You'll be on the slopes in no time with the complimentary ski shuttle.
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Stay in one of 73 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and a fireplace in the lobby. You'll be on the slopes in no time with the complimentary ski shuttle.
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Stay in one of 73 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Services & Amenities
Most Popular Amenities
Skiing
Sauna
Massage Room
Bar
Restaurant
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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