Canggu Cabana Resort By Ini Vie Hospitality

Canggu Cabana Resort By Ini Vie Hospitality Reviews

Canggu Cabana Resort By Ini Vie Hospitality

Jl. Nelayan No.888A, Bali, IndonesiaView Hotel Details
Canggu Cabana Resort By Ini Vie Hospitality
Canggu Cabana Resort By Ini Vie HospitalityCanggu Cabana Resort By Ini Vie HospitalityCanggu Cabana Resort By Ini Vie Hospitality
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Canggu Cabana Resort By Ini Vie Hospitality Guest Reviews

4.2/5
Very Good
39 review
Verified reviews
Location4.1
Amenities4.1
Service4.2
Cleanliness4.2
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All Reviews(39)
Positive reviews(36)
Reviews with photos/video(4)
Negative reviews(3)
frances08b
Cabana Rooftop Seaview (Adult Only)
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The staff were very nice and tried their very best to provide quality service. The hotel’s location is quite good as it is just walking distance from the beach and cafes. There are lots of food options around the area and there are also vegan friendly cafes just in a walking distance. We enjoyed our stay here. 😄
JoeT7K8L
Suite Twin
Stayed in Feb 2024
Family
49 review
4.2/5
Very Good
Posted on Mar 2, 2024
I enjoyed my stay here. Quite unique layout of the room. All the staff were friendly and warmed . Breakfast was ok can be further improved . It was ala cart style not buffet very limited choice. Just a lil disappointed that there were some messages sent a few days before but nothing was done .
Senseiyolo
Cabana Rooftop Seaview (Adult Only)
Stayed in Feb 2024
Solo travellers
19 review
5.0/5
Outstanding
Posted on Feb 16, 2024
I can’t say enough good things about this amazing establishment. Such a unique experience staff. Amazing amenities. Amazing the idea behind the structure that you stay in are absolutely incredible. Truly a one of a kind experience. I will try to book this place every time I am here.
Nelly21
Grand Cabana Rooftop Seaview (Adult Only)
Stayed in Feb 2024
Friends
3 review
5.0/5
Outstanding
Posted on Feb 17, 2024
Great location, just 5 min to the Canggu beach and to the cute cafe bars around. The breakfast could be more diverse but still was good. Staff was very kind and friendly.
TeoJoycelyn
Cabana Rooftop Seaview (Adult Only)
Stayed in Dec 2023
Couples
2 review
1.0/5
Posted on Dec 24, 2023
This hotel only deserves 1 star. 1) We checked in to the Cabana with Sea View and there was ZERO view of the sea. 2) You’d better run if you’re staying in the cabanas beside room 107 - your entire bathroom (shower & bathtub) can be seen from the rooftop of room 107. EXTREME VIOLATION OF PRIVACY and when we gave feedback to the front desk, they said nothing could be done 3) There were ants on the bed 4) A mouse came into our room 5) Most of their 5-star Google reviews are fake - I believe they’re mostly employee accounts as they only have 1 review which has been submitted for this resort. One of the people who left a review is Hendro Priyono, their resort manager 6) It rained heavily on one of the mornings and water came into the first floor. There was also water dripping from the roof and as a result, the staircase to the second floor was soaking wet. Their service recovery was to get their technician to fix the roof (Seriously?). I had to request for a room change & they wanted to give me a Cabana room again but I refused because what if water leaks again? Or what if i’m placed in a room where my bathroom is exposed to others? In the end they downgraded me from a Cabana to a Suite and rightfully they should be offering a partial refund but no service recovery was made. After my trip, I wrote to Trip.com who assisted me in negotiating with the hotel for a refund but the hotel REFUSED. But thank you Trip.com for offering me coins to make up for the unpleasant experience. Nasty experience & definitely won’t be returning. Wouldn't recommend anyone to stay here either.
Response from Property: Dear, Mr./s. TeoJoycelynOm SwastyastuWarm greeting from Canggu Cabana Resort, BaliThank you for choosing Canggu Cabana Resort during your holiday in Bali .Please accept our sincerest apologize for the inconvenience you have experienced during your stay, Thank your for mantioning our fasilities to improvment our fasities and service to make beter future . I would like to thank you again for taking your valuable time to write a review for making us like your home during your holiday.Looking forward to see you on next vacationBest regardsOka WirawanManager"
Guest User
Suite with Plunge Pool
Stayed in Dec 2023
Other
4 review
3.0/5
Posted on Dec 19, 2023
There is a Jacuzzi inside but it’s fairly cold. Service is not very good.
Response from Property: Dear, Mr./s. our valuable guestOm SwastyastuWarm greeting from Canggu Cabana Resort, BaliThank you area ready make review during stay in Canggu Cabana resort Bali , we are apologies about the problem during stay in our property but we always make improvements for the best service for special guests like you , Thank you for stay with us we hope to welcoming stay again in our resort for the next your holiday in Bali Have good dayBest regardsOka WirawanManager"
Guest User
Suite Twin
Stayed in Mar 2024
Friends
2 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Best hotels in Canggu It has everything, friendliness, location, room condition, and value for money. If I go to Bali again, I will definitely go again.
Original TextTranslated by Google
LOK SZE
Suite with Garden View
Stayed in Feb 2024
Couples
2 review
3.0/5
Posted on Mar 6, 2024
The hotel is new but not worth the price The swimming pool is so thin. When I booked, it was $42xx for 3 nights. When booking on trip.com for the second day, there is a prompt saying there is a discount. $17xx 3 nights .😡
Original TextTranslated by Google
Guest User
Cabana Rooftop Seaview (Adult Only)
Stayed in Jan 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jan 8, 2024
Decent hotel, close to the sea, you order breakfast in advance (in addition to breakfast, fresh juice and a fruit plate) the hotel is located on a street where there are many cafes and restaurants and spas. The rooms are new and equipped with a smart home. The speaker can be connected and listen to music. The only downside is that the hotel has a cool pool but no sun loungers. Thank you
Original TextTranslated by Google
Response from Property: Dear, Mr./s. our valuable guestOm SwastyastuWarm greeting from Canggu Cabana Resort, BaliBehalf of the entire family at Canggu Cabana, i would like to thank you for your review. We were very delighted and blissful having the opportunity to serve of you during your stay. Your praises to some aspects would be part of encouragement for us in term of delivering the level service quality into the highest. Look forward to next holiday stay in Canggu Cabana resort.Have good dayBest regardsOka WirawanManager
Aurora18
Suite with Garden View
Stayed in Dec 2023
Family
4 review
4.5/5
Great
Posted on Jan 15, 2024
The pool needs more attention to cleanliness.
Original TextTranslated by Google
Response from Property: Dear, Mr./s. Aurora 18Om SwastyastuWarm greeting from Canggu Cabana Resort, BaliThank you area ready make review during stay in Canggu Cabana resort Bali , Thank you for mantion the pool we always make improvements for the best service for special guests like you , Thank you for stay with us we hope to welcoming stay again in our resort for the next your holiday in Bali Have good dayBest regardsOka WirawanManager
Hamza
Suite Double
Stayed in Dec 2023
Couples
31 review
4.7/5
Amazing
Posted on Jan 1, 2024
Too much noise
Original TextTranslated by Google
Response from Property: Dear, Mr./s. HamzaOm SwastyastuWarm greeting from Canggu Cabana Resort, BaliBehalf of the entire family at Canggu Cabana, i would like to thank you for your review. We were very delighted and blissful having the opportunity to serve of you during your stay. Your praises to some aspects would be part of encouragement for us in term of delivering the level service quality into the highest. Look forward to next holiday stay in Canggu Cabana resort.Have good dayBest regardsOka WirawanManager
Guest User
Stayed in Apr 2024
Couples
0 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Nestled in a private secluded spot an easy 5 minute walk from the beach, this resort is the perfect place to stay in Canggu. The location is perfect. The design and architecture of the rooms is highly original and adds to the experience. Rooms are spotlessly clean and well serviced . The pool area is stunning and the perfect place to unwind . The food in the Seabird restaurant is great with a chef who is always seeking to improve on the high standard already set. The highest compliment I can give the resort is its staff . They will go out of their way to make sure your stay is perfect. Nothing is problem and you are always greeted with respect and a perfect smile. We had a very late flight on our last day and after checking out we were given access to a room late in the afternoon to freshen up before our flight. That’s what the staff here do , they look after your every need. I would highly recommend Canggu Cabana particularly for couples. Thank you for your huge contribution to our amazing Bali experience.
Guest User
Stayed in Apr 2024
Couples
0 review
1.0/5
Posted on Apr 15, 2024
Absolutely shocking. Very expensive and you cheat very little in return. The hotel does not warn you that there is construction going on at the very front of the hotel and you get woken up at 6 AM every single day by power tools. The rooms are incredibly hot and not at all well ventilated and feel like a fishbowl. Everybody can see straight into your rooms.
Guest User
Stayed in Apr 2024
Other
0 review
1.0/5
Posted on Apr 15, 2024
This was the worst and most expensive place I have stayed in Bali. I had a shocking experience. Would never stay again, trying to get a refund is a nightmare as we had to leave 5 nights early. Woken up at 6am daily by construction, the rooms are hot and you can see into them from all angles. We paid so much money for 'luxury' which ended up being the worst stay we've ever had. Dont do it!
Guest User
Stayed in Apr 2024
Other
0 review
3.0/5
Posted on Apr 4, 2024
All staff very nice and accomodating. Massage was great. Very limited choice for breakfast, lunch and dinner and the portion was too small, enough for a kid. Ocean view room has a tiny view from roof bar which never been used in hot and humid Bali weather. Our ocean view room has restroom in lower ground whilst the bedroom is on level 1 and to go to restroom at night, we had to go down for two stories and come back!! So inconvenient😩 also flies and mosquitos in the room. Didn’t drink proper tea there as the water temperature was lukewarm and tea was disgusting; not even black teabag in the room, nor proper tea cup. Apart from great staff, nothing is worth going there.