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Recommended Baku Hotels

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5 star

Arion Hotel Baku
3.5/511 Reviews

Arion Hotel Baku

Baku|1.21km from Mashtaga Market
Würde nicht mehr in dieses Hotel reisen und ich würde auch das Hotel nicht empfehlen. Positiv: - Kostenloser Pool sowie Fitnessraum/Freizeitraum - Design innen sowie außen gepflegt, allerdings niemals 5 Sterne wert - Lage OK, Supermarkt um die Ecke, Restaurant/Room Service im Haus Negativ: - Begannt schon vor der Anreise. Habe das Hotel direkt auf der Homepage gebucht. Das Hotel was für uns 4 preislich sehr attraktiv. 1 Woche vor Anreise wollte ich mit dem Hotel kurz Rücksprache halten, ob mit dem Flughafen Transfer alles klar geht. Mir wurde dann kurz und knapp gesagt, ich solle die Buchung stornieren und über die Homepage nochmals buchen. Nachdem ich doch sehr verwundert über die Forderung war, wurde mir erklärt, dass ich bei der ursprünglichen Buchung ”Zahlung bei Buchung” ausgewählt habe und nun ”Zahlung bei Check-in” auswählen solle. Ich habe dann nachgesehen und konnte feststellen, dass natürlich bereits mit ”Zahlung bei Check-in” gebucht wurde, da ich logischerweise ja ansonsten schon etwas bezahlt hätte. In diesen paar Minuten, indem ich meine Buchung prüfte, kam auch schon die Stornierung seitens Hotel rein. Als ich dann die Buchung wie vom Hotel gefordert nochmals tätigen wollte, wurde mir plötzlich der doppelte Preis angezeigt. Ich habe dies sofort reklamiert und nach etwas Nachdruck meinerseits wurde mir dann ein zumindest ähnlicher Preis als ursprünglich vor Monaten gebucht angeboten. Man stelle sich vor, ich melde mich nicht mehr beim Hotel, fliege einfach hin und stehe da und kann doppelt zahlen oder habe kein Zimmer. Ganz klarer Scam-Versuch an Touristen, da an diesem Wochenende der Formel 1 GP in Baku war und klar, das Hotel mehr generieren wollte. Schockierend. - Beim Check-in vor Ort die nächste Hürde: Mir wurde auf Nachfrage bei der Buchung gesagt, es werden 2 gängige Kreditkarten sowie Debitkarten akzeptiert. Am Check-in dann plötzlich die Bitte, in bar zu begleichen. Natürlich hatte niemand soviel Bargeld dabei, weshalb wird einen Geldautomaten aufgesucht haben. Dieser allerdings konnte nicht genug Geld auswerfen, weshalb wir uns entschlossen haben, mit dem Hotel in dieser Sache nochmals zu sprechen, da uns eine Kreditkartenzahlung (wie in nahezu jedem Hotel weltweit) versichert wurde. Nach ein paar mal Bitten und einem Gespräch mit dem sogenannten ”Night-Manager” funktionierte die Kreditkarte doch plötzlich und war gar kein Problem mehr. Zuerst hies es, es wäre ein Systemfehler, dann meinte er, er wollte uns ja nur Fragen ob es möglich wäre in bar zu bezahlen, es wäre ihnen lieber aber kein Muss. Sehr komisch.... - Kontaktmöglichkeiten im Voraus mangelhaft. Mehrere Telefonnummer im Netz, auch Mailadressen gibt es einige. Sehr spannend. - Für den einen positv, für den einen negativ: Das Hotel ist voll von Escort-Damen. Im Nebenzimmer war die Geräuschkulisse entsprechend. Uns hat es gestört, da es sehr unprofessionell wirkt und auch Kinder vor Ort waren. - Zimmer hellhörig, da direkt zur großen Lobby ausgerichtet.
Altus Hotel
3.7/589 Reviews

Altus Hotel

Baku|1.34km from Mashtaga Market
I don’t normally take the time to review places but considering that they market themselves as a 5 star hotel I want to make sure other people considering this hotel know what to expect at least. For context We stayed in this hotel for a week as a family (2 kids) in a connecting family room. First off when we arrived and checked in, the guy at reception said they would check our documents and to please wait in their restaurant. We ordered some drinks and waited. Meanwhile suddenly they start blasting Indian music so loud in the restaurant (it was only us and another family there) that we had to go ask them if they could please turn it back down again. I don’t know for who or why they put the music on so loud. This also happened when we ate breakfast one morning. After maybe 20 minutes we went to ask reception how check in was going and were only told that “they were checking”. We decided to go and get some late lunch since we didn’t know how long we needed to wait for them to “check” whatever they were checking. If the room wasn’t ready, it wouldn’t have been a problem if they simply said so and gave us a time frame for when it would be ready. But this was a taste of the service to come unfortunately. We had a connecting family room that had one bathroom to share. The master bedroom had only a window which was a small and by the ceiling facing out into the hallway (so no external window) which meant it was like sleeping with lights on all night as the hallway light were always on. In this case perhaps a curtain for that window would be good or installing sensor lights in the hallway so the light isn’t on unless someone is there. The rooms were SO warm and when we went to check about the air conditioning they told us it wasn’t working or they didn’t have it. (Not sure which was the correct answer) They couldn’t give us a straight answer. They told us the heating had been on the night before but that they had now switched it off and allowed for “air” instead. So whatever control you have in your room is basically useless. When we asked if they could allow for the air conditioning to be turned on they just told us they would sort it out but nothing got done. We had to sleep with the only external window open during the night so at least our kids could be more comfortable. Other important things to note - we got 2 towels for 4 people. We asked them to bring 2 more which wasn’t done. Only when we saw a cleaner outside in the hallway one evening (3 nights into our stay) did we get 2 more. - there was no cleaning the whole week. We asked for more water, asked if someone would come to at least remove the garbage and they told us they would send someone but never did. - as shown in the photos, one of the single beds was broken underneath. - several sheets/duvet covers were broken, one example shown in the photos. - there was cigarette burns on the double bed headboard despite it being a non-smoking room. Shown in photos. Also the bathr

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Reviews for Baku Hotels

Searching for hotels near Mashtaga Market? Compare room rates and reviews to find your ideal stay.
Teatro Boutique Hotel
3.7/52 Reviews
Nothing looks so good on the photo, the room decoration style feels the same as the small hotel in the county. It was clean, but the surrounding feeling was rather deserted, and there was no popularity. The road in front of the hotel was still being repaired. Not taking the subway, they are all taking taxis. When you check in, your passport will be at the front desk and check out will be given.
Merida Hotel Baku
4.5/59 Reviews
- The hotel's successful location (up to 10 minutes, in step-to-step accessibility park, bank, supermarkets and even shopping center). - All the necessary facilities in the room are (refrigerator, teapot, etc.). ”Cleaning was done every day (towels changed every day, cosmetic items are similar). ”Way-fay sometimes lost,” ”On breakfast there is something to choose, but when one and the same every day, so by the end of the week it wasn't very much to go for breakfast. - Personnel excellent ! True I didn't understand English sometimes, but in Russian a little spoke 2 people. I recommend the hotel.
Anatolia Hotel Baku
4.3/53 Reviews
Thanx for evrything that I face during my stay Everything was amazing. Finally I recommend this place to enjoy 😊 ecommended Hotel. The location is near to all activities in the city. Hotel design is beautiful, staff is friendly and the open buffet breakfast is delicious :)
Arium Hotel Baku
4.8/53 Reviews
The Diamond Hotel Baku
4.1/555 Reviews
It's a great place. Good treatment at check-in. Although there were minor delays in the food, the attitude and service were excellent. The hotel price is one of the most ideal among other hotels in the country. I recommend it to those traveling with their families.
Royal Hotel
3.7/55 Reviews
Terrible hotel. They have bugs! Vermins. I have dozens of bites. Also they have roaches everywhere. Do not recommend. The food is not good... very much disappointed with this place. Rooms are not clean. Towels which are supposed to be white.. are yellow and brown

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