Wyndham Baku

Rating dies not represnt the wyndham baku hotel as they transferred me to the firmer caspian business hotel next to them, claiming that is same group that owns with only three months acquired by the owner of Wyndham Baku and they are in a transformation phase, I had this booked 5months earlier because of F1 weekend everything was fully booked. So they couldn’t accommodate, I complained to the Trip.com Customer Service and they called the reservation manager which she was rude, the Ops manager of the hotel Younis came to speak me to I explained to Younis this was not expected, as I choose to stay at the wyndham, they transferring me to a hotel that I never heard of in a country I am a visitor so I do not feel comfortable and safe to stay, Younis iffered a relocation to Ramada by Wyndham which is far away from the airport and city centre so I declined, I had no choice to stay to the Caspian claiming 5* but felt 3* the common areas. After discussion with Younis we agreed to offer me transit to the airport on check out date and free meal for the first day I arrived, including to use their gym, swimming pool free of charge as my initial booking was for Wyndham Baku. Location far from centre by Bolt ride app 30minutes, find a taxi not difficult but coming back I had to pay priority for driver to accept the ride. Metro is difficult with times and one change two stops after which I didng use. The area overall is under construction. I don’t recommend only for location reasons. I haven’t experienced the wyndham Baku rooms or services as I never used.

Our stay at Hotel Wyndham Baku, booked through Trip.com, was exceptional. The booking process was straightforward, and we secured a great rate. The hotel’s modern design and comfortable rooms made for a pleasant stay. The staff were professional and accommodating, ensuring all our needs were met. We enjoyed the hotel's amenities, including the well-equipped gym and the on-site dining options. The location was convenient for exploring Baku’s attractions. Trip.com’s easy-to-navigate platform and accurate hotel information made booking a breeze. Overall, our experience at Hotel Wyndham Baku was excellent, and we highly recommend both the hotel and Trip.com for a seamless travel experience.

Initially some confusion over booking, location isn't the best.