We found the staff to be very helpful and friendly, food in the evening was good, room clean, bed comfy, continental breakfast laid out and plentiful. Yes, you do have to let yourself in and out the fire escape and there is no parking onsite but bakewell is notorious for that. I called ahead and was advised to use bridge street carpark which is family run, only a short walk away and allow overnight for £12. The red lion is a great location on the high street and has lots of character, it's a great place to stay