Hotels near Diplomat Hotel in Baguio

This is our first time with Microtel by Wyndham Baguio. We stayed for 3 days and 2 nights with my family, we had an incredible experience. The area and room are clean, the lobby smells wonderful. The complementary breakfast was also good, the taste, servings, and selection were acceptable. The Wi-Fi is okay, but sometimes it's cutting in and out (we stayed on the lower ground). But one thing made this hotel superb is the people. The staff from the front desk are professional, reliable, and courteous. The housekeepers greet you with a smile, even the security guards are hospitable. The location was also a big plus. We will definitely be back. Keep it up 😀

This is a hotel that your baby boomer parents & titas would like, mine certainly did. Design looks a bit dated (or that's what they are going for?), classic Baguio-feels, but facilities are maintained and staff are well-trained. They even got fresh flower arrangement decors and manicured gardens to boot. Hotel looks small at a glance but rooms are big on the inside. They can even accommodate two busloads of people without feeling cramped, even on breakfast. Speaking of breakfast, theirs is good, mostly Filipino dishes and more. What I liked the most is the design of the room. We were a group of 6 adults, a kid, and an infant, and we fit comfortably on their family room. They have a table which is nice for coffee (which they provide along with tea bags, cups, and an electric kettle). Being with a big group means a longer queue to a single bathroom, right? Not if you have two separate shower rooms and a door-separated toilet, which is a thoughtful touch along with providing basic toiletries. This is one of the reason I would most likely book here again since we usually go to Baguio with a big group. The only cons I see is that 1. there's no elevator going down to basement rooms, which might be an issue to seniors (my senior companions - 60ish, didn't mind the short flight of stairs though); 2. location is a bit far from city center/business district (it's nearer to Wright Park).

Uploaded herewith is a photo of an advisory by Baguio Burnham Suites management regarding the LIMITATION in their supply of hot water. This photo was taken inside my hotel room, after I checked-in the hotel. The hotel management should have been honest enough to publish the same advisory in their website. I checked their website BEFORE booking a 9-night stay in their hotel. Had I read their advisory in their website at that time, I would NOT have booked a stay in their hotel at all! When I actually checked-in Baguio Burnham Suites hotel, I discovered that the problem with their supply of hot water was MUCH WORSE that what their advisory admits. The hot water failed literally everyday that I was there. Engineering came twice to try to fix the hot water problem, but the ”fix” did not last! I had to take FREEZING showers in the bathroom twice. This was because Baguio City has COLD weather and there was NO hot water. I asked myself, how about the men's restroom in the ground floor of the hotel? Does it provide hot water? I tested said restroom for 5-10 minutes. NO hot water. I had to check-out of the hotel, after a stay of only 3 nights. I did NOT use the remaining 6 nights of my booking. In a cold climate, NO reliable hot water! Unbearable!

Before the stay, the online booking process was very easy and intuitive. Upon arrival we were quickly checked in and our room was in immaculate condition, with a stunning view from the balcony. We were very impressed with the personalised welcome gift that was offered by the management, it made us feel very special. There were plenty amenities offered complimentary and there’s also the option to get a reasonably priced mini bar selection. The bedroom was very comfortable, and the view is outstanding. Although there’s no a/c, the ceiling fans do the job properly ( it’s even healthier) Everything has a feel of comfort and luxury, which is amazing value for the price. If there’s anything that would make this place even better would be to have more vegetarian options on the restaurant menu. The gardens are very neat and well taken care of, it’s such a pleasant walk around. I can’t finish without mentioning the outstanding and remarkable service that was provided to us by Alyssa, welcoming us on arrival with a genuine smile and going way beyond to make our stay truly unforgettable, she is indeed a star and a valuable asset to the Manor. We already can’t wait to return again :)

Quite disorganized. Triage slip - this is an important piece of paper that a traveller should always bring especially when going to Camp John Hay area. I was asked by the receptionist to hand her the triage slip when we were checking in. I thought it must be submitted to them that’s why it wasn’t returned to me. When we travelled to John Hay, we were blocked at the gate because we didn’t have it. We went back to the hotel and asked about it. The receptionist struggled to find it but eventually found it. Hotel luggage cart - we were about to go to our room and asked for assistance since we have a lot of bags/luggages with us. We waited for so long because they seemed struggling to find the cart, so we decided to go without it. Housekeeping request - on our third day, we called at the lobby to schedule cleaning and replacing everything that needs to be replaced. We were out the entire day and hoping the room is clean when we return, but to our surprise, nothing happened. A staff forcibly opening the door - early in the morning when we were still sleeping (and haven’t had enough sleep), someone was trying to open the door, and since it’s taking a while, I decided to rise up, went to the door and opened it. The staff apologized and said it was a mistake. I never got back to sleep and was not feeling well the entire day. Breakfast - I don’t know if it’s normal but I find it such a hassle to always get a coupon from the lobby daily, and present it to the cafe every morning. The time we plan to take breakfast everyday is also being asked. I know this is to manage/forecast the flow of requests, but one day when we weren’t able to show up on time, someone from the cafe called us to know what time we will eat. I appreciate the concern, but it was just about 8:30am, and what if we were still sleeping? We felt pressured to go down and eat, and that’s what we did. Friendliness - not all, but most of the staff are not used to greeting people. Other than these, there are still good things about this place, such as the location. It’s within the city center, so it’s easy to go around. The area feels safe as well.

I’ll start off with saying that my wife and I stayed here in 2019 and had an excellent stay. The hotel was fairly new at the time and everything functioned. Well things have certainly changed over the past couple of years. The only reason I am not giving a one star is because the front desk staff were friendly and welcoming upon checkin and the location is great. To the many things wrong with this hotel and why you should definitely find somewhere else to stay when you’re in Baguio… The first problem we encountered was the room having a strong chemical/fragrant smell with a sticky residue on all of the surfaces, I’m not sure if they had sprayed some sort of air freshener or something before we arrived but it was quite strong and bad. Secondly the general cleanliness of the room is off putting. There was a thick coating of dust around the tv and on the table next to the bed, gross. The door had hand prints and smudges from the top to bottom as well. The worst of all these issues is the bathroom. Don’t expect to get too clean here because our shower was a trickle of water and not much beyond that, don’t forget to pack your tabo. The staff offered no resolution for a room swap or anything for any of these issues. To finalize, this hotel has lots of cheerful reviews, maybe it was just our specific room in disrepair. However it is advertised as a nice hotel you’d expect some amenities at. There was not even a washcloth or hairdryer in the bathroom. I do regret my stay here this time and would caution if you plan on staying here.

Whenever we go to Baguio, we always stay at Forest Lodge. Why do we keep coming back? Because they will always make you feel at home. Sometimes unexpected situations come up and that’s the time you will actually witness what cuts this hotel above the rest. I was recently diagnosed with asthma and since I wasn’t aware of all my triggers, I didn’t know that the fumes and the delicious smell from the kitchen would worsen my condition. Our rooms were close to the kitchen and I kept coughing so hard that my husband called the nurse. The manager (Neil Dominic), the nurse and the bellboy came to my rescue. They transferred us to a different floor in just a few minutes. The nurse checked my oxygen and even bought me my prescribed meds from the drugstore to make me feel better. After that, I was getting well already and yet, the manager and the nurse kept checking on us. They also told us that there is a standby shuttle ready to take us to the nearest hospital anytime. They delivered service beyond my expectations in such a short time. Our whole family feels we are really safe and well-taken cared of whenever we are there. Because of this, I will always call Forest Lodge my home in Baguio. Thank you so much for taking care of us during our stay there this Jan 2024. We look forward to seeing you soon.

I would like to commend the Front Desk Department they are so great! I am being fascinated how we are being treated however I can say their housekeeping department needs an improvement, they need to make sure that they have their housekeeping checklists to ensure that they able to deliver complete amenities. The breakfast buffet is great and the F&B servers are friendly however they do not serve dinner so all guests are going out to find a dinner and they lose their revenue for the F&B. Inspite of all shortcomings, I will stay again in Sotogrande Hotel as I do like the Security, the front office department, the servers in F&B.

This is a newer hotel and still have construction going on. You have to drive through the circular parking to get to the main entrance. There is a free shuttle to bring you to the main road. The breakfast is okay. The room is huge and clean but there is no pool and I don’t see a lot of guest in the lobby so very quiet and like dead. It’s further away from downtown.

Had the best time staying with Inn Rocio. Very cozy and homey vibes all over the place. Me & my family loved the breakfast and their restaurant La Parilla. Also, the receptionist was kind enough to give us late checkout. You actually don’t need a fan or aircon in the room as it is already freezing cold because of the Baguio weather. Just wanted to suggest maybe have some additional amenities like toothbrush, shampoo, conditioner etc. Also, bidet in the bathrooms. But all in all, our stay was awesome and definitely worth it. Will be back again for sure!