Guest User
June 1, 2024
I recently stayed In Austin due to a delay in my flight, the airport was kind enough to give me this hotel which at first I was stressed out about because usually at 1 o’clock in the morning There is no one at the front desk, helping me with all my needs but the front desk lady Samantha was the best. She made sure I got up on time for my flight. She did not only call for the transportation back to the airport. She was able to direct me to where I’d be picked up from the airport to the hotel, which was great and less stressful, I was able to at least sleep three hours before I had to go back to the airport and Samantha even helped me by waking me up and making sure I had hot coffee! Could not ask for better customer service, especially at so late of the night! Thanks again for the stress-free stay!