Booked a last-minute room here at Roomie due to road closures up in Northland and a long day of flying. The price seemed excellent, and the pictures online, whilst a bit vague, looked pretty nice. I did email the place to enquire on Reception Hours, as I was not going to be arriving until late. I was told there was a 24-hour reception, and someone would be on the desk to greet me. Little hard to find the place. Located down a One Way Street by the Avondale Train Station. There was no signage I could see that told me that I even had the right building. It was dark, so there may have been a Unilluminated one, but it was tricky at the time. I pulled up to the gate, which didn't open. It appeared I needed a key card. I double parked down the street and then tried to get in through another gate, which I also found needed a key card. I had to run back to the car and get a torch to be able to read the little sign, which told me I needed to Buzz the Reception who would open the Gate. The Gent at Reception was pretty quiet and disinterested. Sign In was done on those annoying tablet things, where you need to enter email addresses, etc. I went back and got the car to bring it into the Hotel CarPark. Unfortunately, you actually have to pull in, then get out of the car, and Swipe you Key Card to open the gate before jumping in and driving through. The only Car Park I could find was right at the bottom in a very tight corner. Unfortunately, there is only one entrance, so you have to walk back up and past the desk. Unfortunately, no matter what I tried, I could not get the lift to work. It just would not go to the level below. It just kept taking me up and down, but never to the level below reception where my room was. The Gent didn't seem too interested in the problem, just pointing over at the stairs. So I thudded all my bags down the stairs to the lower level. Here, I found there were no signs pointing out where the rooms were. I literally had to wander the corridors until I found my room. It wouldn't be hard to put up a poster, a map, or some signs, pointing out the directions of the rooms. Especially when the reception didn't seem to be detailed in his directions. The room was delightful. It really was. Clearly bigger than the one I booked, I was really taken with its layout and design. The main part had a sofa, small dining table, and a large telly with Freeview, but also ChromeCast. The kitchen was extremely well equipped, with enough stuff to cook a decent meal. Even had a dishwasher to boot! Open the fridge only to find the dreaded UHT Milk, and only 3 little pottles at that. What an absolute letdown. A small bottle of fresh milk just makes so much difference. A large bed lay off to the side. Unfortunately you could not see the TV from Bed, which was a shame. The bathroom was smallish, but it did have a separate toilet room and an amazing shower. Super hot and with generous pressure. A shower you could spend a long time in. There were a sachet
Outstanding
113 Reviews