65 Reviews
The Dolli at Acropolis
Athens|0.42km from Holy Church of the Holy Apostles of Solakis (10th c.)
I have made a booking believing it was a free cancellation one. I realized a few days later when the full amount has been debited from my card that booking was actually a non refundable one. I have written to the hotel about the unintentional booking made and asked them to change my reservation to free cancellation one, although there was still 28 days to the check in date they have refused to the so. I did not find it very ethical. İf an reservation offer is a NON REFUNDABLE it should be mentioned clearly not hiding behind some corner of the text. Rooms which are called a Junior suite should look like one. In a five star hotels rooms at the size of a deluxe room should not be called a junior suite giving impression of a large room. Room floor was of a stone which should only be in a summer hotels. City hotels with a stone floor feels way too cold. Seatings in the room way too low. Old folks wont be able to stand once seated in those chairs. Shower water pressure in our room was too weak. Bed was so awkwardly put you can only climb into the bed from foot of the bed since both sides of the bed covered with a wall and window. Other than that room facilities were new and adequate. Web site gives a misperception about the booking terms and a look of the rooms. Stuff was exceptionally friendly and helpful. Well located new and clean hotel and complimentary cookies served in the room ofset some of the above faults.
