Apartamentos Playazul

Good location next to *****. Good for what it’s there for. Wouldn’t advise for families.

Probably the worst place we ever stayed in. The location is next to the nightlife in the island which is the only good part of this experience. The “hotel” was extremely dirty everywhere and full of dust due the refurbishment while they are open to public, even if we paid over €150 per night for this Were no signs advising the dangers due the works, like electricity cables left uncovered or lift button missing. Staff were rude and disrespectful but a special thank you would go for Desiree which was professional and smart and made a little difference. Cannot believe how the management of this place not take action due those terrible customer experience but even worst cannot believe how Booking. Com is selling this kind of places especially with those rates.

Our apartment was perfect, the layout is great and use of space is good. The rooms are all modern and fresh. Very clean rooms and facilities. We travelled with a child. We had plenty storage and the apartment is child friendly. The staff are absolutely perfect, very helpful and go above and beyond to help out. We thought we would have checked in and been on our own for the rest of the holiday but you have 24 hour staff at the front lobby. The exterior of the hotel is currently undergoing a refurb to modernise it. You have a very clean and large swimming pool with sun loungers. Always space available. Next to the pool is a drinks bar / snack bar where you can get hot food and drinks

Big refurbishment going on at the moment, we stayed in a newly refurbished room which was very spacious and well equipped, my only problem with the room was in the main bedroom there were 2 single beds put together and they constantly kept moving so much so I fell through the middle twice. Lot of money being spent on this refurbishment the hotel could have put decent beds in and something more than a thin cover needed in January STAFF - All female reception staff polite, male receptionist could do with looking like he actually enjoyed his job POOL AREA - small pool, pool bar not always open LOCATION - great spot for everything and Adeje and Playa Del Americas main bars and shops all within walking distance.

Lovely four day break with my son. We visited Siam Water Park which was walking distance from our apartment. Our first time in Tenerife . Ate out at a selection of restaurants .Violet at reception was super helpful. Housekeeping were excellent and standards were very high .Thank you . My only request would be , to please put a hairdryer in the studio apartment . Amenities close by. Food available poolside. Cushions on the sun loungers would have been nice. Check out for 11am , although we did not fly home until 18:00 , we could leave our luggage safely , in behind reception and there was a shower area downstairs where we could freshen up before flying home.Greatly appresiated. Thank you Playazul.

The absolute BEST thing about this property is the lovely woman who works at the pool bar. She is an absolute delight and really brightened up our mornings. The prices at the pool bar are also very reasonable. There was a lot of construction still happening in the hotel so it wasn't looking great and there was still some noise in mornings from drills etc. Although not too much. The music down at Veronica's doesn't stop til 6am and there was no air conditioning in our room so we were forced to sleep with the balcony open all night, therefore being forced to listen to Pitbull and every other generic 128 bpm chart track of the moment. Our shower was poorly designed and would flood the entire bathroom, meaning we had to use most of our towels drying that up. It also meant that the bathroom floor was constantly damp. Beds weren't great. No headboard. Pretty squeeky etc and not the most comfortable. TV and WiFi were both good and kitchen facilities were all fine. This would be a 3 star review due to some of the major issues above, but the lovely lady at the pool bar and the close proximity to shops and nightlife etc earned the extra star.

An amazing place for vacation stay. Freshly renewed, clean and cozy room with minimalist design, comfortable beds, much space, kitchen, balcony, bathroom - everything you need to cook, have a rest, refresh yourself and keep your stuff. A very good option of our room was the panel wall which you can move in case to divide the space and make two rooms from one. You will be able to have a bedroom and living room with kitchen. Very useful if you are working remote. Near the hotel there is huge amount of shops, supermarkets, high rated restaurants and cafes, huge beaches and a promenade with ocean view and magnetic sunsets.

Amazing staff, polite, helpful, would help with any requests immediately. Clean , ample space and for facilities. Get what you pay for. Everything on your doorstep, Arranged anything I needed , I would have not stayed here if I took any notice of reviews, there always go to be fussy negative people. Will be returning shortly. See you soon. Many thanks

Absolute shambles!! Paid 566 for 4 night and they take almost 200 extra off my account as a holding deposit even though I was assured it wouldn’t come out my account, however it did and I was made to feel like a piece of **** from the receptionist when I questioned it! Rang his manager and he clearly didn’t realise I understand Spanish and listened to him slagging me off, so told him to ring the police as they had stolen money from me! changed his tune and was pretty much told from the manager on the phone that I have to deal with it ‍♀️ but ye I was being ripped up from him! Horrible customer skills and just totally insulting! Horrible people also threatening to throw me out the hotel coz I questioned it I think I was in my right to question it tbh