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It’s too far out from the main area although there’s a shuttle into town. All our clothes smelt damp after just 4 days of being there. The room felt very damp the bed especially. Pool is ok but I’m sure you’d struggle to get a sun bed in high season. The beach is nice across the street but the sunbeds are rentable from a company $$$

The location is very good, right next to the southernmost scenic spot. The public viewing facilities in the hotel are also readily available, but personally I recommend not to choose those expensive ocean view rooms when booking, because the good views are in the public facilities The view of the room is average, so it is not necessary and the price will be much worse.

There were an issue with the system but the the staff improved and resolve very fast. Very clean place, comfortable, quiet and Great location. I will definitely go back again

Although it is on the island, it is far from the beach. The hotel has a bus to the city center. It is recommended to take it. After arriving in the city center, you can walk to various attractions and bars.

Parking is free, then we are a suite, and finally upgraded into two suites, and it is very luxurious, the downstairs pool is also beautiful, but a little floating, but the breakfast is great, the fruit is rich, there are many things. The feeling of living is very good, value for money, but did not take photos, but the price is very high.

Nice place. Great location. Friendly staff. Comfortable room. Parking is NOT included. I'm a bit annoyed about that because I didn't find anything about that when reserving the room. I even called and left a message on the concierge line asking about parking but never got a callback.

The worst Waldorf I have ever lived in, a hotel built in 1920, the location is good, there is a private beach, and it is very close to the southernmost landmark and the main street, within walking distance. But the room is very small, soundproofing is very poor, the air-conditioning sound has reached the level that affects the rest, the facilities are not well maintained, not the standard of an old five-star hotel

La concha is a beautiful & historic hotel in the heart of beautiful Key West. The location is unbeatable & the balcony rooms, while smaller than other standard rooms, offers excellent people watching & beautiful blue sky views. A parking space is included, which is great to have right on Duval & Fleming Streets. The staff was mostly very friendly, but the service level varied. At one point in our stay, the front desk went out of their way to make us a key card to use the microwave located in the conference room. When I asked to use it the next day, another staff member says there wasn't one in the building. I went & took a photo through the window to show him. He then said he could not grant me access as the desk had previously done. No biggie but a little frustrating. Our main issue with the hotel was HIDDEN FEES. Upon arrival, we were told we would be charged a fee of over $80 per room as a ”destination fee,” which was never explicitly disclosed & was certainly not fairly advertised. I asked about waiving this fee & the night desk said it was possible to check & see with day manager. The next day, they insisted the fee could not be waived & were unwilling to help with it further. I let them know I booked through a 3rd party prepaid, it said fees & taxes were included. They said read the fine print. They charged my card for the fees. Not being forthcoming and clear about the destination fee was the issue I had. And having parts of the hotel amenities, including outdoor areas, being closed off during the stay make this resort/destination fee more of a slap in the face. To highlight this point, the staff at this ”destination” hotel warned us that if we see some stuff a little run down or not in operation, its because the hotel just got bought & things wouldn't get straightened out until the new company takes over. Also minor issues for such a pricey hotel included missing slats on the inner balcony door & similar minor cosmetic issues. Other than that it is a beautiful building & top-notch location. Overall the experience was very enjoyable. P.S. The awesome bar tender makes delicious key lime martinis!

The hotel is very beautiful, close to the beach, with its own beach, barbecue bar, etc. It’s great.