Mackay Adventure Lodge

Great property with excellent staff. Electronic access so no keys. If you want to relax in a nice atmosphere this is the place. However if you have business on Mackay you will need your own transport.

Dining Hall was close to my room and everyone from the building was hanging out with loud music and loud laughing and talking that until 3am! Also, If you book a queen room and unexpectedly have to take your second kid with you for the trip. Expect to stand outside for an hour while they refuse to check you in. The whole city is booked out but they won’t budge. Had to send my daughter away to a friend’s hotel so they could allow me to stay one night. I understand, I made the mistake, but come on! Really need to be clear that there is no exception to the room capacity. The excerpt states that we have to pay extra for extra personnel we were happy to do that! I understand about fire safety regulations, my bad for unexpectedly having to bring another of my children along with me at the last minute. No allowance to even pay to have an additional 4yr old child. We can sleep on the same bed…if there is no allowance whatsoever, so much that you refuse to check us in and leave us out on the street when all hotel rooms in the city are booked out! Clarify your policy! What were we going to do? That’s not cool. Lady and two young kids in an unfamiliar city being refused a room that we already booked and paid for, all other hotels were fully booked too! Not cool. And it was LOUD!!!

I was blindsighted that this was a hostel type environment with a "breakfast included" of a boutique room that didnt even have a bed lamp and was the size of a miners room. The price was that of a 1 bedroom hotel room in town. The Tv did not work at all. The communal area was inundated with people at all times. There was no easy access to filtered water. The carpark was very tight, small and no idea where one should park as there was not enough carparks for the rooms and parks were numbered. I called the number which is on their site and my email and was told I called "after hours EMERGENCY number". False.

We love this place! We initially booked just one night because we needed a rest stop on our road trip. When we saw the attached wake boarding place we knew we had to let our daughter try it out so we extended our stay. The newly built hotel was clean and had modern minimalist vibes and we liked it. The interesting part was the shared kitchen/lounging area where we saw other guests cooking and mingling around. We love the concept. This was also the breakfast area for the included breakfast. The Lady boss Amanda was very accommodating and super friendly. Tell her David sent you!

"Hello! I just had to reach out and say what an incredible experience it was staying at your Mackay Lodge hotel. I truly was a standout moment for me, especially using the digital key feature on my iPhone - a first for me! The room was impeccably clean and comfortable, the staff were beyond amazing, and the secure parking added an extra layer of peace of mind. I wholeheartedly recommend your establishment - a solid 100 out of 100! Thank you for such a memorable stay."

The perfect stay from start to finish! The owners, Amanda and Dan, went out out of their way to accommodate us especially after our bus arrived at 4am. We were picked up from the bus stop and allowed to check in far earlier than we'd imagined which was such a relief. The hostel itself is pristine with great social areas and a lovely pool. The whole a**osphere is very chill. The decor is modern and it feels more like a hotel. The rooms are spacious and clean, with comfy beds and a TV. Included breakfast has something for everyone. Make sure you book onto their tours and the wakeboarding! We really enjoyed them all. Would highly recommend

Super clean, facilities are great and staff are very friendly. They offer tours - one to Finch Hatton Gorge and Eungella national park where we got to see platypus in the wild; and another to Cape Hillsborough to watch the sunrise on the beach with the wallabies and kangaroos. The lodge is also located right next to a wake park:) great experience overall

Reasonable price, the room i booked was just a room with a bathroom. The property features a common kitchen with fridges and dining area and loungeroom. There is also a pool. Secure parking was also a plus. It is out of the main CBD area, but i thought that was a plus, making it more quiet than other hotels.

Awesome place overlooking the wake park. Small bar and kitchen at the wake park doesn’t great pizza. Extremely clean and modern,staff super friendly and helpful. Close to shops and just out of the hustle of town. Would highly recommend for anyone visiting Mackay region.