Harir Palace Hotel

The staff was friendly and they are up to help and assist. However, some points are conveyed with managed while my stating and they were very responsine; 1- magnetic card would not open easily. It need several attempt to in and out for make it open. 2- the color of the rooms and hall is dark. Such colors make the person unhappy. 3- inspite it is four star, no ATM machine avaliable in the hotel. 4- it need tourist arrangers inside the hotel. The desk avaliable but no one 5- as international standard for four hotel, tv subscription os usually available not air satellite channels

Harir Palace Hotel in Amman delivers good value with spacious, clean rooms, friendly staff, solid breakfast, and useful facilities ideal for a comfortable rainy stay near city attractions, despite minor upkeep issues.

1. Asked for an iron was told no hotel in amaan has irons 2. Bin was filthy and the linen had patches of a liquid 3. No room service we landed late and asked for the kitchen he bluntly put us through to which we were told sorry no food. Disappointed.

Came recommended, and lived to expectations.

Hotel is undeniably beautiful and offers reasonable prices, my recent stay was marred by exceptionally poor service, particularly from the reception staff. One glaring example occurred when I requested a bathrobe. The receptionist responded, “Let me check and get back to you,” but never followed up. When I called again to inquire, I was told, “The staff washed the robes, and they’re still not dry.” Such delays and lack of initiative became a recurring theme; even simple requests required multiple calls to the reception before being addressed. However, the most appalling incident involved the receptionist’s outright rudeness. A friend visited me at the hotel, and shortly after their arrival, the receptionist called my room to announce, “You have a visitor. This will be your last visit for today, okay?” The condescending tone and unprofessional manner in which this was communicated were utterly unacceptable. The reception team’s conduct starkly contradicts the standards expected of a hospitality establishment. They are the first impression guests encounter, and their behavior tarnished what could have been a pleasant stay. I strongly urge the hotel management to retrain or replace these staff members to ensure future guests are treated with the respect and professionalism they deserve. Thanks

Harir Palace is located quite far from the city center, which can make getting around a bit inconvenient. The interior design of the hotel is a bit inconsistent, with various elements that don’t seem to blend well together. Unfortunately, our room didn’t offer much in terms of views, which was a bit disappointing. Another issue we encountered was the slow-responding sensors in the corridors; the lights took a few seconds to turn on, leaving us in the dark briefly. Additionally, the room service was quite slow, which detracted from the overall experience. Considering all this, Harir Palace didn’t quite feel like a 4-star hotel compared to other places we stayed at in Jordan. It didn’t meet our expectations for the price and rating.

The worst hotel in Amman everrrrr! Please guys don’t book there, terrible hygiene, terrible staff, terrible rooms! It’s a nightmare I swear, I’ve never had such an experience, if you wanna catch a virus then go there! The staff are really rude and treat guests badly, room service is the worst and you can rent a much better hotel in Amman cheaper than this one! Am so disappointed and would never recommend such a palace to anyone ever

It was a good holiday in this hotel , i like the food and the staff and they have a very big gym , the breakfast was brilliant and they have so much kind of food like seafood ,italian food , arabic food , the staff very helpful with any guest in the hotel , i hope to come again next week end