Club Med Kiroro Grand

The hotel is a paradise for children! The whole family had a great time! Skiing during the day and the hotel arranged different activities at night for family fun! The hotel staff are very friendly, from the general manager to the G.O. Everyone greeted us warmly. The room is very large for a Japanese hotel!

At about 12 noon today, my wife and I finished our adult skiing group class. We arrived at the locker room in our ski boots. We couldn't open the locker in the locker room after 12 o'clock. We had to wear our ski boots and carefully go to the front desk on the first floor to deal with it. We almost fell. I really don't know what the management thinks. This problem is not an isolated case. Will it be better if we extend the time a little? Moreover, a staff member who greeted us the day before had already raised the issue of not being able to unlock the lock at 12 o'clock, but no one cared. The children took the snowboard course of rider 1, and they came back to report that the teacher just asked them to slide down from the top repeatedly to practice, which was far from the snowboard course we took in Beijing last year. The food is simply incomparable to that of clubmed in Hainan, and the room is also very ordinary. It's obvious that you spend money to suffer! Fortunately, there was no injury during the whole trip, which was a blessing in disguise, but bye, I will definitely not come again. Don't explain to us that someone has already checked into our room in advance, so the access control cannot be used. The key is that no one cares about this safety risk. One day, a guest will fall while walking to the front desk to reactivate the card in ski boots!