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Latest Reviews for Akaigawa Hotels

Club Med Kiroro Grand
4.8/512 Reviews
The overall feeling is good and most of the requests will be resolved, especially the Chinese-speaking staff who received us on the first day, who were warm and considerate. facility: 1. Skiing experience: You need to take a cable car from the hotel to the ski slopes. The cable car will be closed at 4 p.m., so free skiers do not ski much every day. But for people who only skate 4-5 hours a day, it’s enough. Many of the ski coaches here can teach both adults and children. Most of the coaches children meet are very patient. For example, Katy is on the first and last days, and Clara is on the third and fourth days. He taught the children patiently, but the male coach Harry in the middle needed to improve his sense of responsibility and patience. He did not help the children find a suitable snowboard when they lost their snowboard (in the end, other coaches found a shorter board for them) The snow track caused the children to fall frequently). When there were only three children in the same team, the children were asked to change groups and be demoted. It felt like a whole day was wasted. Adult instructor: Rany took us to boldly explore different ski trails and the experience was great. Lachie’s teaching was patient, meticulous and entertaining. Highly recommended. 2. Free entertainment area: There is a table football table, two table tennis tables and a dart board. There are too many children to experience them all. The camera in this area was broken. A child was hit in the mouth with a table football ball by another boy, causing it to swell. The hotel found the other boy but the other party refused to admit it. The hotel said it had a video but later said it was broken. A few days later, the camera was broken. I don't dare to let the children play by themselves in the sky, and they have to watch at night. Health: Very clean, new hotel, everything is new Environment: The ski resort is beautiful, a fairy tale world Service: There are no staff in the free entertainment area. We stayed for 5 days and there was no water in the water fountains in this area. There may be water during the day, but there is no water at night. We can only go to the entrance of the hot spring area to get water. In addition, there are no staff in the gym next to it. There are many children running and playing in it, and the sound is very loud.
Yu Kiroro, Ski-in Ski-Out Luxury Residences
4.5/550 Reviews
We stayed at Yu Kiroro for one week and it was the best vacation my family could have asked for! You definitely need a car if you will be staying here and there’s plenty of parking for guests outside and near the hotel across the street. The entrance is very welcoming and we felt at home right away. When you check in, each guest receives a complementary parfait and one access to private onsen. The hotel was very clean and very quiet. The kitchen is well-equipped with dish-washer, oven, microwave, and a massive fridge so we simply bought groceries when we felt like staying in at a local supermarket (I recommend TRIAL). The bathrooms were also very nice with room and floor heating so your feet won’t get cold in the morning. The sheets were crisp and clean and the massive window in each room had an amazing view and sunlight on a good day. The restaurant within the hotel was very affordable yet served high quality food with great view of nature. They also offer family friendly activities such as horse riding, morning walks, and outdoor bbq. Overall, it was a great experience to escape from the city to relax and go to onsen every night before it closes at 12 am. They are also very reasonable with room keeping and respectful with our privacy and time as we stayed in a lot. This place is a must try, and we will definitely go back especially in winter! Ask for Alan when you need help and their team will definitely make your stay a memorable one!

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