Hilton Garden Inn Fort Wayne

The hotel was run down. Dirty floors , paint chipping, broken holder for toilet paper unknown persons hair in the bath tub and missing and moldy caulk around the bath. We arrived late and were very tired so we stayed anyway. The beds were comfortable. Front desk staff were friendly.

Arrived 4 pm. Checking in time was at 3pm. Room was not ready until 5:30pm . We were incredibly late to a wedding and they didn’t took accountability for the lack of hospitality. Real shame for the Hilton brand. Not coming back ever, not recommended at all.

We booked a room with 2 queen beds, with 3 adults. Due to circumstances an early check in was not possible which was ok, but a 2 queen room was confirmed. Upon check in there were no. rooms with 2 queen beds. The employee stated the hotel was over booked and she couldn’t do much. We ended up in a 2 queen room with no sink to wash our hands. There was also no heat in the lobby. The evening worker CC did her best to make us comfortable

The room was very good. The pool room was cold, water was cold, even the hot tub was cold. That was vert dilsappointing.

Some work was being done on the ground floor. Wasn't noisy or messy but it was the weekend.

Cameron was very rude to me when I asked him to address concerns about noisy guests and a dirty floor. They also did not make up the room or make our beds

advertised restaurant for dinner not open, room coffee maker didn't work, internet was spotty-doesn't work in breakfast area or lobby.

This was a fresh and clean room with great comfort.

Had 2 rooms on second floor. Both had very strong odor of Mold. Noticed mold on/in air conditioner in both rooms as well as in bathroom. Typically have always had wonderful experience at Hilton, just not this time