Hampton Inn Maysville, KY

Plus: friendly employees. good service with coffee bar and good breakfast, good size rooms. Negatives: POOL CLOSED and business center closed. I would not halved booked if this was disclosed at that time. (I checked; it had been closed for months) Bathroom was dirty. Mold or mildew at the bottom edge of tub and grout between tub and tile. recaulking is cheap and quick fix. Also, several floor tile are cracked. Additionally, my bed sheet had a RED stain on it, not sure if it was blood or what but housekeeping was requested on our 2nd day. We received clean towels and beds made but sheets were Not changed.

No complaints from me or my friends. Room was huge and plenty of space for all of us.

Overall the room was decent. Trash sitting by the can near the elevator was unacceptable. It was there for almost 2 days before being removed. Housekeeping needs help, or more professional employees. We had to track down housekeeping because on our 3rd day we still hadn't been restocked with towels, old towels etc removed and trash changed. The housekeeper acted as if we were interrupting her, and we felt as if we were inconveniencing her by doing her job. Besides housekeeping, the only other issue was the pool. When booking here, we wanted to make sure the pool was operational. On the site at the time of booking it was closed for maintenance. When we arrived, there was a sign in the elevator stating the pool was closed until further notice. I checked daily until the night before we left Florida heading for Kentucky, imagine the disappointment when we saw the sign. I will say the breakfast was far more than I had anticipated, and since we were on the 3rd floor it was quiet. Check in and out was a breeze and hassle free.

Good location. Poor housekeeping. My bathroom had mold all over #114. Reported the second day and nothing was done. The hotel needs to be remodel. The shower door was full of active mold. The floor was never clean. I have all the pictures to prove it. Poor management. Sad ! Not cleaning daily is a bad idea. I was here 9 yrs aga and is still the same shape.

First this Hotel was booked with the first consideration being the pool. No where on their site does it say it is NOT AVAILABLE. When arriving was NOT WELCOMED as a DIAMOND member. Had to ask for the Diamond refreshment benefits. The rooms are dated with few electric outlets for charging electronics. On the surface it appeared clean. A closer look at the A/C showed a disgusting mix of dirt and other stuff blowing out. The bathroom had dirt in the corners, paper coming off the wall. All and all not up to Hilton standards. Ranked number 1 in Maysville. If this is number one I would hate to see number two.

When we checked in for a two night stay, we were asked if we wanted the room made up after the first night. I said yes. At 10:30 am the next morning we removed the do not disturb sign, and left the hotel at 11 am. On the way out my wife asked Daryl to have the room made up. When we returned that evening, there was two towels in front of our door, on the floor. The room had not been made up. We spoke with the front desk lady, she said she came in at 3pm and housekeeping was still there. I am getting sick of Hampton’s policy of not making up rooms. This has happened in St. Augustine, Charlotte, and now here. Probably time to give up Hilton Honors and look elsewhere.

This hotel was recommended by my brother; we enjoyed our stay in the area. Hotel was clean, bed & pillows were comfortable, breakfast better than expected. Sort of a fun aside: Goodwill store is walking distance.

Filthy rooms bad service loud disrespectful guests. They even tried to book my room while my belongings were in the room. Whoever the pool guy is never actually tests the water, you can smell the chlorine from a mile away. Ive been in way cheaper motels that were much better. Find another place to stay!

The hotel was in below average shape, especially for a Hilton. The biggest reason for the poor rating was that the hotel was EXTREMELY loud. When bringing this up to the evening supervisor, he said that he was aware and that they were trying to do something about it. NOTHING got done. After 2 hours of being loud (and now spilling over until midnight), I asked if we could be moved and was told that the hotel was sold out. It's great that it was sold out, but if you can't give people options to move, THEN you need to be able to manage a business and this was a failure on that part.