5/5Perfect66 Reviews
Dallas|16.03km from downtown
Nice hotel, very accommodating to a certain degree. The room rate was VERY much appreciated. The saleswoman Phyllis was extremely nice and professional. The front counter associates were very accommodating and friendly. However, there were a few issues I would like to point out. First there was the issue with the shower. Apparently, it needed to come with instructions because the shower floor was level with the entire floor, so when you showered, the water overflowed onto the floor and towards the entry where it proceeded to overflow the threshold onto the carpet. That was a nightmare to step out the shower area into a puddle of water. Second, there was no privacy in the front bedroom with the French doors. The decor was nice, but the glass doors should have something to give the guest privacy. The consumer should never have to drape sheets over a hotel door to supply their own privacy. Also, clean comforters are a must! The flip side of the comforter on the bedroom with the French doors had a yellow stain on the side which was closer to my body. Third, the 2nd bedroom with the key entry was a challenge. The guest who occupied the room closed the door and the room key did not open it. It took the poor maintenance guy 30 minutes to gain access to the room! Finally, there were several guests at your facility this weekend and it was a huge inconvenience for us to be waiting on two elevators.