Wanda Realm Nanchang Reviews
Wanda Realm Nanchang
No. 1000 Fenghuang Middle Avenue, Nanchang, ChinaView Hotel Details
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Wanda Realm Nanchang Guest Reviews
4.7/5
Amazing
3020 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(3020)
Positive reviews(2971)
Reviews with photos/video(358)
Friendly front desk staff(312)
Convenient for shopping(247)
Delicious breakfast(215)
Great location(87)
Luxurious(66)
Loved the night views(47)
Awesome gym(34)
Delicious buffet(23)
Negative reviews(49)
Chinx52
Deluxe King Room
Stayed in Jul 2023
Couples
30 review
Amazing
Posted on Jul 28, 2023
Pretty good hotel, rooms could be better though but otherwise it’s worth the money since it’s that close to the mall!
Response from Property: Dear guest, thank you very much for your sharing and evaluation. We will continue our efforts and strive to create a perfect stay experience for our guests and a comfortable place for leisure and business. We sincerely welcome you for your next stay.
Guest User
Executive Deluxe King Room
Stayed in Jan 2023
Couples
1 review
Posted on Jan 25, 2023
We booked an executive double room - the executive lounge and swimming pool we’re both closed and the alternative food and beverage provided was sub-par. The quality not the food generally was rather poor - the boiled eggs we picked at breakfast were not cooked - and staff were not terribly attentive.
Response from Property: Dear guest: Hello! We are honored that you chose to stay at Wanda Realm Nanchang and took the time to give us feedback on your recent stay experience! Please allow me, on behalf of all my colleagues in the hotel, to thank you for your support and love. Unfortunately, your expectations were not met during your stay this time. On behalf of the hotel management and front office depar**ent, I would like to sincerely apologize to you! Thank you for sharing your unpleasant experience with us in a timely manner. Because of your comments and suggestions, we will have the opportunity to review the shortcomings in our work and make adjus**ents at any time for long-term improvement. The hotel management attaches great importance to guest feedback, and we also firmly believe that with the supervision of Wanda Group headquarters and the efforts of the hotel general manager and all hotel management teams, we can continue to move towards higher goals! Of course, if we encounter any inappropriate behavior in our daily operations and management, we will definitely take appropriate follow-up measures including criticism, education or disciplinary action in accordance with standards and procedures. Please trust us! If it is convenient for you, please provide us with your details at that time, the specific date and time so that we can find the employee involved. Thanks again! Your stay experience is important to us! I hope to welcome you back again in the near future. If you have any questions, please feel free to contact me! My team and I will serve you wholeheartedly!
Guest User
Deluxe Twin Room
Stayed in Oct 2022
Business travellers
3 review
Outstanding
Posted on Oct 22, 2022
The room is big and clean. The location is very central and accessible
Response from Property: Dear guest, I received your praise. Xiaojia said that she was very happy O(∩_∩)O~ We will continue to work hard so that you can always have the comfort and care at home... Xiaojia sincerely wishes you good health and all the best! Looking forward to your return to "Jia" again and feel our consistent and warm service. Thank you!
Guest User
Guestroom - with View (Double bed)
Stayed in May 2024
Family
10 review
Outstanding
Posted on May 3, 2024
This time I brought my children to Nanchang for a trip, and I was very satisfied with the hotel I booked. It is next to Wanda Plaza, and the subway station is inside Wanda, which can directly reach several popular attractions, which is very convenient. The buffet breakfast is also very rich, and there are self-service snacks in the lobby, which is also very considerate.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Wanda Realm Nanchang. As the hotel's director, I am very happy to see your good comments on the hotel! With your encouragement, we will continue to work hard... I sincerely wish you and your family good health and all the best! We look forward to seeing you come back to the "Jia" again! Li Jianxiang, Director of Housekeeping
Guest User
Grand Deluxe King Room
Stayed in May 2024
Family
3 review
Amazing
Posted on May 3, 2024
The room is very comfortable, and it is very convenient to travel. The lobby is clean and tidy, and the children can play there with peace of mind! Linda's service is very good! Thank you!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Wanda Realm Nanchang. As the hotel's director, I am very happy to see your good comments on the hotel! With your encouragement, we will continue to work hard... I sincerely wish you and your family good health and all the best! We look forward to seeing you come back to the "Jia" again! Li Jianxiang, Director of Housekeeping
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Family
4 review
Outstanding
Posted on May 1, 2024
I brought my iPad with me when I went out, which was a bit frustrating. Fortunately, I met the enthusiastic and professional front desk lady Zhai Youli after arriving at the hotel. She not only lent me a charger to charge my phone, but also helped me upgrade my room to an executive twin room for free. Thank you very much! The hotel is centrally located, next to the subway station and Wanda shopping district. The rooms are very clean and the food is delicious!
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Wanda Realm Nanchang. We are glad that you like our service. The hotel has 292 luxurious rooms. The infinity pool on the 6th floor is one of the few hotel-supported swimming pools in Nanchang and even in central China. Its landscape and sight will be an excellent experience for guests. We look forward to your stay again. Thank you!
AJohnge
Executive deluxe Twin room
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 19, 2024
The hotel lobby is very grand and the location is very good. It is very close to Qiushui Square, the high-speed rail station and the airport. There is Wanda Plaza next to it, which is very convenient for shopping and eating. The front desk staff is very considerate. The room is spacious and comfortable, clean and tidy. Recommended
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Wanda Realm Nanchang. As the hotel's director, I am very happy to see your good comments on the hotel! With your encouragement, we will continue to work hard... I sincerely wish you and your family good health and all the best! We look forward to seeing you come back to the "Jia" again! Li Jianxiang, Director of Housekeeping
Guest User
Grand Deluxe King Room
Stayed in Apr 2024
Couples
28 review
Outstanding
Posted on Apr 17, 2024
I'm very satisfied. Everyone is very polite. Someone opens the door when you get off the car and takes your luggage when you enter. The room is clean and hygienic, which makes people feel happy. I look forward to staying here next time!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Wanda Realm Nanchang. As the hotel's director, I am very happy to see your good comments on the hotel! With your encouragement, we will continue to work hard... I sincerely wish you and your family good health and all the best! We look forward to seeing you come back to the "Jia" again! Li Jianxiang, Director of Housekeeping
Hanbinghanbing
Deluxe Twin Room
Stayed in Mar 2024
Business travellers
11 review
Outstanding
Posted on Apr 16, 2024
Hygiene: The room is clean
Environment: Good environment, convenient access, very close to the subway station
Service: Thoughtful service
Facilities: Complete supporting facilities
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Laipengjunsimawei
Guestroom - with View (Double bed)
Stayed in Mar 2024
Family
5 review
Great
Posted on Mar 31, 2024
Beautiful environment, excellent location, next to Wanda Plaza, but unfortunately I booked a king-size bed room, the air conditioning in the room was not strong enough, and it was still too hot after the technician came to repair it. Later, after communicating with the front desk, they helped to switch to a double room, the air conditioning was finally OK, I slept until I woke up naturally, not bad 😌
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Wanda Realm Nanchang. We value your opinions very much and will strengthen the maintenance and management of hardware facilities. Your satisfaction is our greatest motivation and we will continue to work hard to create a better living environment for guests. We look forward to seeing you again. Thank you!
Guest User
Grand Deluxe King Room
Stayed in Mar 2024
Business travellers
1 review
Outstanding
Posted on Mar 13, 2024
The front desk service attitude is very good, the room is clean and sanitary, the facilities and equipment are complete, the concierge is proactive in helping, it is worth recommending
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Wanda Realm Nanchang. As the hotel manager, I am very happy to see your good comments on the hotel! With your encouragement, we will continue to work hard... I sincerely wish you and your family good health and all the best! We look forward to seeing you come back to our hotel again!
Guest User
Executive Deluxe King Room
Stayed in Mar 2024
Business travellers
22 review
Outstanding
Posted on Apr 10, 2024
The hotel is well-equipped, clean and tidy, conveniently located in the center, with a positive service attitude. It treats every customer very attentively. It is a must-visit place for business trips and travel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Wanda Realm Nanchang. As the hotel's director, I am very happy to see your good comments on the hotel! With your encouragement, we will continue to work hard... I sincerely wish you and your family good health and all the best! We look forward to seeing you come back to the "Jia" again! Li Jianxiang, Director of Housekeeping
Guest User
Deluxe King Room
Stayed in Mar 2024
Business travellers
15 review
Outstanding
Posted on Mar 8, 2024
The first time I stayed there, I felt very good. The hotel is decorated in a grand style. The subway station is right next to it. The room is very satisfactory, spacious and bright, the bed is very comfortable, the hotel facilities are complete, all three meals can be solved in the hotel, the quality is excellent, it is recommended to stay, the hotel has free parking, it is very suitable for business travel, an excellent experience, large scale, rich garden design, the restaurant food is very local, Chris's service is professional, very satisfactory stay experience
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Wanda Realm Nanchang. As the hotel manager, I am very happy to see your good comments on the hotel! With your encouragement, we will continue to work hard... I sincerely wish you and your family good health and all the best! We look forward to seeing you come back to our hotel again!
bbplovebbp
Deluxe Twin Room
Stayed in Feb 2024
Family
13 review
Posted on Feb 23, 2024
Advantages: The child is over 1.4 meters tall, and I told the front desk and they sent breakfast. P.S.: I still think it is reasonable for some hotels to exempt children under 12 years old from breakfast, but the hotels I have stayed in basically exempted children from breakfast. I asked for a non-smoking room and was given the Wanyue Club floor.
Disadvantages: The smell of smoke in the bathroom is particularly strong, which should be drifting from other rooms. It is too late and I don’t want to toss anymore, so I can only bear it, but people who are sensitive to smoke really want to get angry. The breakfast is as bad as other Jiahua hotels I have stayed in, but the biggest problem is not that it is bad but that the hygiene of the restaurant is hard to describe, which makes people have no desire to eat at all. The auntie at the noodle stall cooks several bowls of noodles and puts them there. When you want noodles, she asks you to take the noodles that were cooked before. If you ask for another bowl, she is not very happy. Including the Wanda Jiahua in Chifeng before, she was not happy to ask for a new fried egg. I feel that the service of Jiahua has been broken. This year, I have stayed in Jiahua in Chifeng, Liuzhou, and Nanchang, and it is hard to describe. I guess I will not choose this brand except for the Jiahua in Wuhan in the future.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Wanda Realm Nanchang. We value your opinions very much. The hotel will strengthen the training of restaurant products and hospitality awareness of employees in related depar**ents. Your satisfaction is our greatest motivation. We will continue to work hard to create a better living environment for guests. Looking forward to your stay again, thank you!
Guest User
Deluxe King Room
Stayed in Feb 2024
Business travellers
1 review
Outstanding
Posted on Apr 18, 2024
The hotel is very good, both the location and the environment are very good, the travel is convenient, the surrounding is prosperous and lively, the service attitude of the staff is really great, the room has a wide view, you can see the city view, the room facilities and equipment are complete, the breakfast is also amazing, the dishes are complete and rich, check-in and check-out are very fast, the cost performance is super high, I will choose here next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your sharing and evaluation. We will continue to work hard to create a perfect stay experience for guests and a comfortable place for leisure and business. We sincerely welcome you to stay next time. Li Jianxiang, Director of Housekeeping
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